Sydney Northern Suburbs
11/1 Talavera Rd, MACQUARIE PARK
This subject covers Software Support likely to be encountered in a helpdesk environment, and skills and techniques used to resolve them. This includes Security, Email, Internet, Applications and understanding Network Environments. Course Outcomes - Understand issues in supporting a complex Desktop Environment - Remotely configure and connect to a PC to support them over a Network connection - Understanding of Security requirements on a Desktop PC - Develop troubleshooting framework skills - Manage, configure and troubleshoot, Internet Explorer, MS Outlook connectivity and MS Office Applications. We also offer a Virtual Classroom $695. Complete your course online with Electronic courseware and assistance provided.
