Certificate II in Hospitality Operations (THH21802)
Hospitality includes many opportunities for you to explore and provides you with essential customer services skills. These great units can also be incorporated in any business, small business or organisation as the focus is primarily on customer service and dealing with customers. Successful participants will achieve 3 units of competency: THHGGA01B Communicate on the telephone THHCOR01B Work with colleagues and customers THHGCS02B Promote products a and services From Certificate II in Hospitality Operations (THH21802