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This course has been replaced by a new qualification

SIT40416

Certificate IV in Hospitality

The Certificate IV in Hospitality (SIT40416) is perfect for students working in supervisory roles at contemporary hospitality venues. You’ll gain core skills in customer service, venue hygiene, and team leadership while honing industry specific knowledge in your own interest area: food and beverage, gaming, events, service excellence, or housekeeping. Enquire now for a course outline and elective choices.

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Delivery mode:
On Campus / Online / Traineeship

Average duration:
18 months

Accreditation:
Nationally recognised training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Administration and Management

Planning and coordination of people and resources.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Sales and Marketing

Showing, promoting, and selling products or services, including marketing strategy and tactics and sales control systems.

Social Perceptiveness

Understanding why people react the way they do.

Outcomes

This course can help you get a job as:

Job Title
Average Salary
$1,050 weekly pay
$1,050 weekly pay
$1,350 weekly pay
$1,250 weekly pay
$1,250 weekly pay
$1,350 weekly pay
$1,250 weekly pay
$1,150 weekly pay
$1,150 weekly pay

This course can help you progress to:

Job Title
Average Salary
$1,500 weekly pay
$1,500 weekly pay
$1,400 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Units of Competency

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality service
SITXCCS007 Enhance customer service experiences
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
Enquire for a full list

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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We’ll find nearby campuses and check if you’re eligible for funding in your state.

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