Customer Service Officer
This course provides the skills needed to deal with the public and other staff members (using a workbook, phone, letter and email contact with the trainer). Successful participants will receive a Statement of Attainment from Certificate II in Business (BSB20101):BSBCMN204A Work Effectively with Others BSBCMN208A Deliver a Service to Customers, BSBCMN209A Provide Information to Clients, BSBCMN210A Implement Improved Work Practices BSBCMN216A Create Customer Relationship, BSBCMN217A Process Customer
Cost: $310.00
Start: TBA
Phone: 02 6559 6699
Email: chace@tsn.cc
Web: www.chace.org.au
Also listed in:
 Business
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