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There are 2 courses available within the Sydney area for people who want to become a customer service assistant.
Possible job outcomes:
The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package. Learn more.
Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities. Learn more.
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To become a customer service assistant in Sydney, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
You can train to become a customer service assistant by completing a qualification with Foundation Education (established in 2012) or MCI Institute (established in 2005). Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
There is one campus within the Sydney area that provides customer service assistant training. This campus is 9999km away from the center of Sydney. You can also study a customer service assistant course through online or distance learning. Find a course provider that best suits your needs.
Here are some potential career pathways within retail operations. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Retail Operations
Cashier
$960 weekly pay
Customer Service Assistant
Customer Service Representative
Area Manager
$1,730 weekly pay
Car Salesman
$1,250 weekly pay
Retail Supervisor
Retail Team Leader
$1,050 weekly pay
Department Manager
$1,350 weekly pay
Regional Manager
Retail Manager
Store Manager