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  2. Certificate III in Customer Engagement > 
  3. Skill Hire

Skill Hire

BSB30215 Certificate III in Customer Engagement

Students who undertake a Certificate III in Customer Engagement can work towards jobs as Customer Engagement operators, Customer Service Representatives, Sales Consultants and Team Leaders. Students have frequently been employed in industries such as; Accommodation and Food Services, Administrative and Support Services and Retail Trade. These sectors comprise some of the largest sectors within the Australian economy.

Employing over 350,000 Australians across the country, Accommodation and Food Services, Administrative Services and Retail are pinned as high growth areas of over the next five years.

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Delivery mode:
On Campus

Average duration:
3 months

Locations:

74 Fullarton Road, Norwood, SA, 5067

12 Stafford Street, Midland, WA, 6056

12 Stafford Street, Midland, WA, 6056

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Outcomes

This course can help you get a job as:

Job Title
Average Salary
Customer Service Officer
$960 weekly pay
Customer Service Representative
$960 weekly pay
Sales Consultant
$960 weekly pay
Telemarketer
$1,050 weekly pay

This course can help you progress to:

Job Title
Average Salary
Account Executive
$1,630 weekly pay
Account Manager
$1,150 weekly pay
Area Manager
$1,730 weekly pay
Business Development Executive
$1,630 weekly pay
Business Development Manager
$1,650 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Government Funding

The Australian government provides funding to help students who are completing the BSB30215 Certificate III in Customer Engagement. The type of funding you receive depends on the state that you live in.

There are eligibility requirements for each type of funding.

Enquire with Skill Hire to check your eligibility

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

For more information about this course and payment options please enquire now.

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About this provider

While initially made to be a training provider in Albany, WA, Skill Hire's twenty plus years of operation has seen them grow as a company. Today, they are a nationally operating Registered Training Organisation (RTO), Group Training Organisation (GTO) and a recruitment agency with a wide reach across regional and metropolitan Western Australia and Adelaide in South Australia.

Operating since: 1996
Legal name: Skill Hire WA Pty Ltd
RTO code: 0361

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