Skill Hire
Certificate IV in Customer Engagement
Nationally Recognised Vocational Education and Training (VET)Students who undertake a Certificate IV in Customer Engagement can work towards jobs as Customer Engagement operators, Customer Service Representatives, Sales Consultants and Team Leaders. Students have frequently been employed in industries such as; Accommodation and Food Services, Administrative and Support Services and Retail Trade. These sectors comprise some of the largest sectors within the Australian economy.
Employing over 350,000 Australians across the country, Accommodation and Food Services, Administrative Services and Retail are pinned as high growth areas of over the next five years.
Delivery mode
Skill Hire offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- 271 Berkshire Road, Forrestfield
- 9 Henessey Road, East Bunbury
- 291 York Street, Albany
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- WA Subsidised Training This training may be subsidised by the WA Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Customer Engagement will prepare you for the following roles.
About Skill Hire
While initially made to be a training provider in Albany, WA, Skill Hire's twenty plus years of operation has seen them grow as a company. Today, they are a nationally operating Registered Training Organisation (RTO), Group Training Organisation (GTO) and a recruitment agency with a wide reach across regional and metropolitan Western Australia and Adelaide in South Australia.
