About Queens College

The Certificate III in Business is for students seeking careers in an office or other business role such as customer service adviser, general clerk, typist or word processing operator. Students gain valuable skills in designing and producing documents, responding to customer complaints, working in a team and maintaining financial records..

The Certificate IV in Business is suitable for administrators and project officers wanting to step into leadership roles. Students will gain valuable skills in planning and organising meetings, managing customer service, leading team innovation as well as delivering complex written communication..

The Diploma of Project Management is suitable for students desiring a career in a project leadership and management role and responsible for achieving project objectives. Students will gain a complete set of skills relating to project management including in depth studies of a project’s: scope, time, costs, quality, HR, IT and communication, risk, stakeholder engagement, governance and procurement..

The Diploma of Leadership and Management is for students who need the practical skills and experience in leadership to step up to a managerial role. Students gain the practical leadership skills required to manage the performance of staff who report to them directly. This comprehensive course covers risk management, implementing workplace training, project management as well as personal time management..

The Diploma of Business is suitable for managers, supervisors and small business owners requiring the knowledge to plan, establish and operate a successful business. Students will gain skills in project management; recruiting, selecting and inducting staff as well as marketing..

The Advanced Diploma of Leadership and Management (BSB61015) is suited to Managers and Supervisors who require specialised knowledge and skills to transfer knowledge, express ideas and solve complex problems while leading small or large teams. Through this course you will gain expertise in 12 keys areas: finance, risk management, leadership, organisational change, business planning, policies and procedures, innovation and improvement, sustainability, customer service, business relationships, business information, communication, and strategic planning..

The Advanced Diploma of Business is suited to Senior Administrators and Executives seeking to develop expertise across a wider range of business functions. During the course students will learn about strategic planning while developing both a marketing plan and an organisational development plan. Students will also learn how to manage innovation and continuous improvement; develop workplace policy and procedures for sustainability; and how to lead and manage organisational change. .