Customer Service Team Leader Courses

BSB50315 Diploma of Customer Engagement

A Diploma of Customer Engagement BSB50315 takes the student’s passion for customer service to a whole new level. In this qualification students gain the skills and knowledge needed to fully integrate customer engagement across their whole workplace. And graduating students are empowered to make ...

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BSB40315 Certificate IV in Customer Engagement

A Certificate IV in Customer Engagement is suitable for managers and supervisors who have or desire an active role in implementing continuous improvement processes and managing customer service. Students will learn how to implement customer service standards and strategies, develop individuals an...

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