Certificate II Courses

BSB20115 Certificate II in Business

The Certificate II in Business (BSB20115) provides the rudimentary administration skills essential to any office or business workplace. Students are introduced to the business working environment and gain basic communication and customer service skills. Additionally, students graduate with practi...

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SIR20116 Certificate II in Community Pharmacy

A Certificate II in Community Pharmacy SIR20116 is for students wanting careers as Pharmacy Assistants. This qualification focuses heavily on the retail skills required to work in a pharmacy but also teaches students about the laws and Pharmacy Board of Australia Guidelines for supplying schedule...

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BSB20215 Certificate II in Customer Engagement

The Certificate II in Customer Engagement (BSB20215) teaches students how to engage with customers using a range of media and technologies. Focusing on following workplace guidelines, students learn how to use engagement guides or scripts while responding to customer queries and processing custom...

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FNS20115 Certificate II in Financial Services

A Certificate II in Financial Services FNS20115 is an entry level qualification perfect for students needing foundational skills and knowledge for a financial services workplace. Students learn the legislation, procedures and guidelines essential to the industry; and graduate work-ready, with com...

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PSP20112 Certificate II in Government

A Certificate II in Government PSP20112 is an entry level qualification, perfect for students seeking foundational skills for the Australian public service. Students learn the principles of public sector legislation, compliance and standard organisational procedures. They graduate work-ready. Thi...

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HLT23215 Certificate II in Health Support Services (Client Support)

A Certificate II in Health Support Services (Client Support) HLT23215 is a foundation level certificate for students seeking a career supporting registered health practitioners. This qualification has a strong focus on communication, interpersonal skills and personal safety. In particular student...

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HLT23215 Certificate II in Health Support Services (Health Administration)

A Certificate II in Health Support Services (Health Administration) HLT23215 is an entry level certificate for students seeking a career in health administration. This qualification has a strong emphasis on communication, relationships and personal safety while teaching students practical skills ...

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SIT20316 Certificate II in Hospitality

A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace. This course places a strong emphasis on...

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SIT20416 Certificate II in Kitchen Operations

A Certificate II in Kitchen Operations SIT20416 is a practical qualification and provides the foundational skills and food safety knowledge expected of workers in Australian commercial kitchens. Students learn basic food preparation, working with perishables, cleaning food premises and equipment,...

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TLI21815 Certificate II in Logistics

A Certificate II in Logistics TLI21815 is an entry level certificate for students wanting to get started in logistics. This qualification teaches students the basics of handling stocks and cargo, dealing with customers, and staying safe at work. The Certificate II in Logistics TLI21815 is ...

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SIS20213 Certificate II in Outdoor Recreation

A Certificate II in Outdoor Recreation SIS20213 is an entry level certificate, perfect for students wanting to get started in outdoor recreation. Students learn how to assist in outdoor recreation activities and can choose to specialise in abseiling, bushwalking, or canoeing. Note: student...

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SIS20115 Certificate II in Sport and Recreation

The Certificate II in Sport and Recreation SIS30513 is an entry level qualification, great for students wanting to work at fitness centres, sporting grounds, or recreation centres. With a strong emphasis on safety, students learn how to plan and conduct sport and recreation sessions and then choo...

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SIT20116 Certificate II in Tourism

Enrol in a Certificate II in Tourism (SIT20116) to learn the essential knowledge required on a daily basis to work in the tourism and travel industry. This is an entry-level qualification and a pathway to the tourism sector. Students gain practical skills in customer service, staying safe ...

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TLI21616 Certificate II in Warehousing Operations

A Certificate II in Warehousing Operations TLI21616 is an entry level certificate for students needing skills in the warehousing and storage industry. This is a practical qualification and (depending on availability) students can choose from a range of specialities: handing stock and cargo, vehic...

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TLI21216 Certificate II in Driving Operations

The Certificate II in Driving Operations is an entry-level essential for anyone operating a commercial vehicle and wanting to work as a professional driver. Students gain practical, hand-on skills — fatigue management strategies, map reading and navigation, loading/unloading safety, and completin...

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MEM20105 Certificate II in Engineering

The Certificate II in Engineering MEM20105 is ideal for trade apprentices and metal engineering process workers needing hands-on skills in metal arc welding, tungsten arc welding, and manual heating/thermal cutting. The course also teaches students how to perform computations and engineering meas...

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SIS20419 Certificate II in Outdoor Recreation

The SIS20419 - Certificate II in Outdoor Recreation is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration....

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SIR20216 Certificate II in Retail

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security ri...

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ICA20111 Certificate II in Information, Digital Media and Technology

The Certificate II in Information, Digital Media and Technology (ICA20111) is a entry-point to a career in ICT or for anyone wanting to supplement their administration and business knowledge. Students gain real-world skills learning how to configure operating systems, install software, use digit...

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ICT20115 Certificate II in Information, Digital Media and Technology

The Certificate II in Information, Digital Media and Technology (ICT20115) gives students the basic skills and knowledge to use information and communications technology in any industry. Students begin their learning with the essentials of operating systems and computer hardware, while using soft...

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ICT20215 Certificate II in Telecommunications Network Build and Operate

The ICT20215 - Certificate II in Telecommunications Network Build and Operate is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration....

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ICT20219 Certificate II in Telecommunications Network Build and Operation

The ICT20219 - Certificate II in Telecommunications Network Build and Operation is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration....

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ICT20315 Certificate II in Telecommunications Technology

The Certificate II in Telecommunications Technology (ICT20315) prepares you for work as a line technician in the telecommunications industry. Recognised all over Australia, you’ll graduate with a certificate PLUS the skills to install and configure home office and business networks. During the co...

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ICT20319 Certificate II in Telecommunications Technology

The ICT20319 - Certificate II in Telecommunications Technology is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration....

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CHC22015 Certificate II in Community Services

The Certificate II in Community Services (CHC22015) is a great choice for students wanting a pathway into the workforce as community services workers. Students gain the foundation skills required to communicate with clients and exchange routine information, as well respond to their immediate nee...

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