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A Lending Officer processes applications from customers wishing to borrow money. You’ll analyse the information in their application to determine if they are eligible for a loan from your organisation. This might involve collecting financial data such as credit scores or employment details and conducting risk assessments. You’ll make a decision on whether or not to approve their application and determine the amount they can borrow. A Lending Officer, or Loan Officer, may prepare loan documents and liaise with customers during the application process.
Lending Officers should have excellent customer service skills and be able to communicate with people from a range of backgrounds. You’ll need to be able to conduct detailed financial analysis and have a good understanding of lending systems and procedures. Lending Officers need to be organised and be able to work as part of a team.
There are 7 courses available for people who want to become a Lending Officer. These are the top 5 most popular courses.
Possible job outcomes:
Become a professional mortgage broker with the FNS40821 Certificate IV in Finance and Mortgage Broking. This nationally recognised qualification meets the ASIC licensing requirements for mortgage brokers and will teach you how to identify your client’s needs and present them with range of broking options. The course also covers: professional practice and financial services code of conduct, preparing loan applications, developing knowledge of financial products and services, building client relationships, and more. Enquire now for entry requirements, ASIC licensing outcomes, and upcoming enrolment dates near you. PLEASE NOTE: if you are wanting to become a licensed mortgage broker check with your course provider before enrolment to ensure you have selected the correct elective units..
Average duration: 6 months.
Launch your career as a finance professional with the FNS50322 Diploma of Finance and Mortgage Broking Management. This nationally recognised diploma qualifies you for work as a mortgage broker, insurance broker, and relationship manager in the financial services industry. The course covers: identifying client needs, presenting credit options, understanding special financial circumstances, preparing loan applications, complying with legislation and industry codes of practice. Enquire now for the full list of entry requirements, finance broking career outcomes, and upcoming enrolment opportunities near you. IMPORTANT: if you require an ASIC accreditation, please contact the training provider before enrolling to ensure you select the correct elective units..
The nationally recognised FNS51522 Diploma of Credit Management is the qualification you need to launch your career as a credit manager. You’ll learn how to identify and manage credit risk, and work according to professional practices within the financial services industry. The course covers: loan assessments, managing business risk, responding to insolvency situations, credit compliance, business ethics, debt collection, and more. Enquire now for the list of entry requirements, credit management career outcomes, and upcoming enrolment dates in your area..
Average duration: 24 months.
Launch your career in business banking with the FNS50922 Diploma of Banking Services Management. This nationally recognised diploma will teach you how to assist business banking customers with commercial and retail lending services. You’ll gain core skills in financial services regulation and compliance, leadership, and relationship building, plus choose electives that support your career in business banking. The course has scope for learning: market analysis, managing premium customer relationships, aligning banking products with customer needs, implementing credit contracts and complex loan structures. Enquire now for the full list of entry requirements, business banking career competencies, and course enrolment openings in your area..
Become a credit officer with the FNS40122 Certificate IV in Credit Management. This nationally recognised qualification prepares you for work in the financial services industry managing customer credit accounts including loan applications. Competencies include: assessing credit applications, managing overdue accounts, processing customer complaints, preparing financial reports, recovering bad debts, assisting customers experiencing financial hardship, and much more. Enquire now for the full list of study units, credit officer career outcomes, and upcoming enrolment opportunities in your area..
Average duration: 12 months.
In Australia, a full time Lending Officer generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The amount of people employed in this job role has fallen slightly in recent years. There are currently 28,500 people working as a Lending Officer in Australia compared to 29,500 five years ago. Lending Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’d like to pursue a career as a Lending Officer, consider enrolling in a Certificate IV in Credit Management. This qualification will give you the skills to assess credit applications and manage overdue customer accounts. You could also consider a Certificate IV in Finance and Mortgage Broking or a Certificate IV in Financial Services.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within banking and credit services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Banking and Credit Services
Bank Teller
$960 weekly pay
Banking Officer
$1,150 weekly pay
Collections Officer
Entry Level Credit Analyst
Personal Banking Advisor
Banker
$1,540 weekly pay
Credit Controller
$1,340 weekly pay
Credit Officer
Finance Broker
$1,350 weekly pay
Finance Specialist
$1,630 weekly pay
Fraud Analyst
$1,400 weekly pay
Lending Officer
$1,250 weekly pay
Loan Administrator
Mortgage Broker
Relationship Manager
$1,730 weekly pay
Settlements Officer
Bank Manager
$2,400 weekly pay
Collections Manager
$1,820 weekly pay
Credit Manager
Credit Specialist
Learn more about Lending Officer courses in your area.