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Mediators are trained professionals who conduct mediation between disputing groups and individuals. They help each party identify and assess their options, acting as an impartial facilitator while they negotiate an agreement. In Australia, Mediators are accredited under the National Mediator Accreditation System (NMAS).
As a professional Mediator you could be mediating between a manufacturer and a supplier, a landlord and tenant, family members who are disputing an estate, a community group in dispute over land use, an employer and employee disputing wrongful dismissal, and many other situations.
To be successful in this career you’ll need outstanding communication, empathy, and negotiation skills. You’ll also need a calm disposition with the ability to remain neutral in conflict situations.
Salaries for Mediators working in Australia start at $93,000 and increase according to your professional qualifications and specialist skills.
There are no clear employment figures for Mediators working in Australia right now. They are employed by government departments, NGOs and social welfare organisations as well as private enterprises.
Mediators need excellent communication skills as well as specialist training in meditation and conflict resolution. Suitable qualifications include: Bachelor of Psychology, Bachelor of Counselling, Bachelor of Social Work, Bachelor of Criminal Justice, Bachelor of Laws, Graduate Diploma in Family Dispute Resolution.
To work as a Mediator in Australia you will need to become accredited under the National Mediator Accreditation System (NMAS). This involves completing an approved short course and participating in ongoing professional development.
Source: Australian Government Labour Market Insights 2023
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