The Certificate III in Business Administration is an entry level course perfect for students seeking careers in office and business environments or already working in roles like Office Assistant, Receptionist, Junior Personal Assistant or Payroll Officer. Students will gain immediate skills in ke...
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The Diploma of Leadership and Management is for students who need the practical skills and experience in leadership to step up to a managerial role. Students gain the practical leadership skills required to manage the performance of staff who report to them directly. This comprehensive course cov...
4 providers
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The Diploma of Marketing and Communication is suitable for managers and supervisors requiring a sound theoretical knowledge base in marketing and communication who are seeking careers like Advertising Account Managers, Marketing Managers or Campaign Managers. Students will gain practical skills i...
2 providers
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The Graduate Certificate in Management (Learning) (BSB80515) is for students wanting careers as managers who improve organisational learning, and the quality of training and assessment products and services. During the course students complete 4 units that focus on strategic planning. Students le...
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The Advanced Diploma of Work Health and Safety BSB60615 is a high-end WHS qualification for HR Managers and WHS professionals needing specialised knowledge of Work Health and Safety. Students learn how to implement WHS risk management systems, evaluate their organisation’s WHS performance, and ap...
2 providers
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The Certificate II in Customer Engagement (BSB20215) teaches students how to engage with customers using a range of media and technologies. Focusing on following workplace guidelines, students learn how to use engagement guides or scripts while responding to customer queries and processing custom...
3 providers
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The Certificate III in Work Health and Safety BSB30715 is ideal for anyone who is taking on new WHS responsibilities at work. Students begin their learning with the essential WHS legislation underpinning workplaces within Australia and learn how to make a valid contribution to resolving WHS issue...
2 providers
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A Diploma of Quality Auditing BSB51615 is perfect for students seeking careers as quality assurance managers or consultants. This diploma focuses on the skills required to initiate and conduct a quality audit while contributing to the continuous improvement of an organisation.
The Diploma ...
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A Diploma of Customer Engagement BSB50315 takes the student’s passion for customer service to a whole new level. In this qualification students gain the skills and knowledge needed to fully integrate customer engagement across their whole workplace. And graduating students are empowered to make ...
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A Certificate III in Micro Business Operations BSB30315 is perfect for owner/operators of micro businesses in Australia. Students spend time investigating micro business opportunities; then learn how to create a business proposal, determine their resource requirements, plus organise the finances....
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