The Diploma of Marketing and Communication is suitable for managers and supervisors requiring a sound theoretical knowledge base in marketing and communication who are seeking careers like Advertising Account Managers, Marketing Managers or Campaign Managers. Students will gain practical skills i...
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The Certificate III in Business Administration is an entry level course perfect for students seeking careers in office and business environments or already working in roles like Office Assistant, Receptionist, Junior Personal Assistant or Payroll Officer. Students will gain immediate skills in ke...
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The Graduate Certificate in Management (Learning) (BSB80515) is for students wanting careers as managers who improve organisational learning, and the quality of training and assessment products and services. During the course students complete 4 units that focus on strategic planning. Students le...
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The Advanced Diploma of Work Health and Safety BSB60615 is a high-end WHS qualification for HR Managers and WHS professionals needing specialised knowledge of Work Health and Safety. Students learn how to implement WHS risk management systems, evaluate their organisation’s WHS performance, and ap...
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The Certificate II in Customer Engagement (BSB20215) teaches students how to engage with customers using a range of media and technologies. Focusing on following workplace guidelines, students learn how to use engagement guides or scripts while responding to customer queries and processing custom...
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The Certificate III in Work Health and Safety BSB30715 is ideal for anyone who is taking on new WHS responsibilities at work. Students begin their learning with the essential WHS legislation underpinning workplaces within Australia and learn how to make a valid contribution to resolving WHS issue...
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A Diploma of Quality Auditing BSB51615 is perfect for students seeking careers as quality assurance managers or consultants. This diploma focuses on the skills required to initiate and conduct a quality audit while contributing to the continuous improvement of an organisation.
The Diploma ...
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A Diploma of Customer Engagement BSB50315 takes the student’s passion for customer service to a whole new level. In this qualification students gain the skills and knowledge needed to fully integrate customer engagement across their whole workplace. And graduating students are empowered to make ...
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A Certificate III in Micro Business Operations BSB30315 is perfect for owner/operators of micro businesses in Australia. Students spend time investigating micro business opportunities; then learn how to create a business proposal, determine their resource requirements, plus organise the finances....
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Whether you’re a small business owner or a business administration professional, the Certificate IV in Business (Administration and Support Professional) delivers exactly the skills you need to co-ordinate business resources, produce a range of contemporary business documents, and stay ahead of b...
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The Certificate IV in Business (Sales and Customer Service Professional) is ideal for small business owners, managers, and team employees needing skills in customer engagement, sales and marketing. This hands-on course will teach you how to grow your professional network, prepare a sales kit, gen...
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Do you have a great idea or a cutting-edge invention but lack the skills to get your new business or start-up off the ground? The Diploma of Business for entrepreneurs and startups delivers the skills you need to conduct market research; interpret market trends and developments; identify and eval...
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Whether you’re just starting your own business or are an existing small business owner ready to grow and expand, the Diploma of Business (Small Business Owners) is just the qualification you need. Delivering practical skills in marketing, finance, recruitment, and risk management, you’ll learn ho...
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Do you need the skills to design an eBusiness? Or is your existing business needing to expand electronically and maximise its eCommerce capabilities? The Diploma of Business (eCommerce) will give you the skills and knowledge you need to build an eCommerce platform, promote your business online, c...
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The Certificate III in Work Skills for Career Enhancement and Management was purposely designed for new workers, school leavers and people who have been out of the workforce for a long time. Focusing on the skills that everyone needs to succeed at work (across all industries) students gain self-c...
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The Certificate IV of Work Skills for Career Advancement and Management helps you build self-confidence, commercial awareness and leadership skills. No matter what job you do or industry you work in, the skills gained in this course prime you for long-term success in the workplace. It’s perfect f...
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All team leaders, managers, supervisors and business owners can benefit from a Diploma of Work Skills for Career Advancement and Management. Delivering a range of evergreen skills in self-confidence, emotional intelligence, collaboration, problem solving, ethics, and personal productivity; you’ll...
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Successful Century 21 business leaders need highly developed emotional intelligence and social awareness to create effective workplace relationships. The Diploma of Leadership and Management (BSB51918) focuses on people management and will teach you how to recruit and select a great team; success...
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Are you about to start your own business and need specific skills to create a business and financial plan then launch your startup to the market? The Certificate IV In New Small Business BSB42618 teaches you how to establish the legal and risk management requirements of your small business or sta...
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The Diploma of Human Resources Management is not just for dedicated HR Managers, it’s for any manager or supervisor wanting to refine their recruitment and selection process and get more out of their existing team. Working through this nationally recognised Diploma you’ll learn how to increase em...
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