Certificate III in Cleaning Operations (CPP30316)

CPPCLO3003
Clean using safe work practices

This unit of competency specifies the outcomes required to undertake cleaning tasks safely and according to company health and safety policies and procedures and legislative requirements. The unit covers assessing the work environment for hazards and ensuring risks are controlled; checking and maintaining equipment and materials, including storing and handling hazardous chemicals; safely handling equipment; and following required processes in the event of a health and safety incident in the workplace.

CPPCLO3005
Confirm and apply privacy and security requirements for cleaning work

This unit of competency specifies the outcomes required to confirm and apply personal and property security procedures when cleaning a work site, and to maintain client privacy. It also involves obtaining and securing property access information and equipment, and confirming and applying procedures when security risks are evident. It covers establishing which areas of the work site are not to be accessed, and maintaining privacy of information obtained in the course of providing cleaning services.

CPPCLO3019
Remove waste and recyclable materials

This unit of competency specifies the outcomes required to identify waste and recyclable materials to be removed, assess hazards associated with their removal, remove waste collected or created through the cleaning process, and safely transfer it to a dedicated waste disposal point for collection using required equipment and methods. Waste collection is conducted as part of a regular cleaning routine, usually on a daily basis and can include a range of materials, such as chemicals, contaminated materials and general waste. The unit also covers identifying recyclable materials and transferring them to required collection points.

CPPCLO3035
Maintain cleaning storage areas

This unit of competency specifies the outcomes required to maintain cleaning consumable storage areas to ensure they are accessible to authorised personnel only, that their contents are safely stored, and that equipment is maintained in serviceable condition. It requires the ability to maintain and operate a safe and efficient cleaning storage area following established procedures for storing and using chemicals according to legislative and health and safety requirements. The unit includes the movement and control of equipment, chemicals and consumables used in the provision of cleaning services.

CPPCMN3006
Provide effective client service

This unit of competency specifies the outcomes required to establish client relationships, and identify and meet client needs through the delivery of services or by providing information and advice on products and services.