CPP30316 Certificate III in Cleaning Operations

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Course Overview

The Certificate III in Cleaning Operations is for commercial cleaners and domestic staff wanting the latest in cleaning techniques, chemical safety, and industrial equipment. You’ll be learning the finer arts of cleaning window coverings, glass surfaces, wet areas, furniture and fittings, as well as preparing rooms for residents and guests. And you’ll graduate equipped to clean a range of public venues, food-service, and community premises that require strict infection controls and building security. Enquire now for a full list of units and enrolment requirements.


Nationally recognised training

Average duration

12 months

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Public Safety and Security

Use of equipment, rules and ideas to protect people, data, property, and institutions.

Static Strength

Ability to lift, push, pull, or carry things.

Trunk Strength

Use your abdominal and lower back muscles a number of times without fatiguing.


This course can help you get a job as:

Job TitleAvg Salary
Cleaner$865 weekly pay
Commercial Cleaner$960 weekly pay
Housekeeper$865 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Hotel Manager$1,350 weekly pay
Motel Manager$1,250 weekly pay
Front Office Supervisor$1,350 weekly pay
Executive Housekeeper$1,150 weekly pay
Cleaning Supervisor$1,150 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.


You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

Clean using safe work practices

This unit of competency specifies the outcomes required to undertake cleaning tasks safely and according to company health and safety policies and procedures and legislative requirements. The unit covers assessing the work environment for hazards and ensuring risks are controlled; checking and maintaining equipment and materials, including storing and handling hazardous chemicals; safely handling equipment; and following required processes in the event of a health and safety incident in the workplace.

Confirm and apply privacy and security requirements for cleaning work

This unit of competency specifies the outcomes required to confirm and apply personal and property security procedures when cleaning a work site, and to maintain client privacy. It also involves obtaining and securing property access information and equipment, and confirming and applying procedures when security risks are evident. It covers establishing which areas of the work site are not to be accessed, and maintaining privacy of information obtained in the course of providing cleaning services.

Remove waste and recyclable materials

This unit of competency specifies the outcomes required to identify waste and recyclable materials to be removed, assess hazards associated with their removal, remove waste collected or created through the cleaning process, and safely transfer it to a dedicated waste disposal point for collection using required equipment and methods. Waste collection is conducted as part of a regular cleaning routine, usually on a daily basis and can include a range of materials, such as chemicals, contaminated materials and general waste. The unit also covers identifying recyclable materials and transferring them to required collection points.

Maintain cleaning storage areas

This unit of competency specifies the outcomes required to maintain cleaning consumable storage areas to ensure they are accessible to authorised personnel only, that their contents are safely stored, and that equipment is maintained in serviceable condition. It requires the ability to maintain and operate a safe and efficient cleaning storage area following established procedures for storing and using chemicals according to legislative and health and safety requirements. The unit includes the movement and control of equipment, chemicals and consumables used in the provision of cleaning services.

Provide effective client service

This unit of competency specifies the outcomes required to establish client relationships, and identify and meet client needs through the delivery of services or by providing information and advice on products and services.

Enquire now for a full list of subjects

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Benefits of Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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This course provider offers the CPP30316 Certificate III in Cleaning Operations:

MCI Institute