Retail Services Courses Online

Retail Assistant Retail Manager Area Manager Visual Merchandiser Car Salesman Customer Service Representative Cashier Fashion Merchandiser Department Manager Senior Merchandiser

Study areas

Merchandising

If you have a creative mind and enjoy developing visual displays, a course in merchandising could give your retail career a kick start.

Career opportunities Visual Merchandiser Fashion Merchandiser Senior Merchandiser

Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency.

Career opportunities Store Manager Retail Assistant Retail Team Leader Customer Service Representative Cashier Car Salesman Retail Supervisor Department Manager Retail Manager Area Manager Regional Manager Retail Executive Cluster Manager View all

Popular education and training courses

All skill levels Beginner Experienced
BSB60420

Advanced Diploma of Leadership and Management
On Campus, Online
18 months
$0 - $9,800
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
Human Resources Manager General Manager Area Manager
Regional Manager Change Management Consultant Development Manager Digital Transformation Manager Research and Development Manager
+ 5 more
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
Human Resources Manager General Manager Area Manager Regional Manager Change Management Consultant Development Manager Digital Transformation Manager Research and Development Manager + 5 more
SIR30216

Certificate III in Retail
Blended, On Campus
12 months
$0 - $5,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Cashier
Bicycle Sales Assistant Retail Team Leader Pharmacy Sales Assistant Retail Supervisor
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Cashier Bicycle Sales Assistant Retail Team Leader Pharmacy Sales Assistant Retail Supervisor + 4 more
SHB50216

Diploma of Salon Management
Blended, On Campus, Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Salon Manager Beauty Therapist Stylist
Salon Assistant Retail Manager Business Development Manager Area Manager Sales Manager
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Salon Manager Beauty Therapist Stylist Salon Assistant Retail Manager Business Development Manager Area Manager Sales Manager + 5 more
SIRCIND002

Support the Supply of Pharmacy Medicines and Pharmacist Only Medicines
Online
2 months
$150
  • There are no mandated entry requirements.
Additional requirements may apply.
Pharmacy Assistant Pharmacy Technician Dispensary Technician
Pharmaceutical Sales Representative Community Pharmacist Retail Manager
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Pharmacy Assistant Pharmacy Technician Dispensary Technician Pharmaceutical Sales Representative Community Pharmacist Retail Manager + 3 more
FSK10219

Certificate I in Skills for Vocational Pathways
On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Cleaner Warehouse Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Cleaner Warehouse Assistant
FSK20119

Certificate II in Skills for Work and Vocational Pathways
On Campus
22 weeks
$0 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Warehouse Assistant General Labourer
Office Assistant Cleaner
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Warehouse Assistant General Labourer Office Assistant Cleaner + 2 more
BSB30120

Certificate III in Business (Customer Engagement)
Blended, On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Client Services Officer Sales Consultant Local Government Customer Service Assistant
Sales Representative Help Desk Support Concierge Customer Service Representative
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Client Services Officer Sales Consultant Local Government Customer Service Assistant Sales Representative Help Desk Support Concierge Customer Service Representative + 4 more
BSB80320

Graduate Diploma of Strategic Leadership
Blended, Online
18 months
$12,995
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
Innovation Strategist Cluster Manager Chief Operating Officer (COO)
Global Management Consultant Strategy Manager Partnerships Manager Executive Director General Manager Board Member Chief Executive Officer (CEO)
+ 7 more
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
Innovation Strategist Cluster Manager Chief Operating Officer (COO) Global Management Consultant Strategy Manager Partnerships Manager Executive Director General Manager Board Member Chief Executive Officer (CEO) + 7 more

Customer Experience: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Customer Success Manager Customer Service Representative
Community Relations Manager Customer Service Manager
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Customer Success Manager Customer Service Representative Community Relations Manager Customer Service Manager + 2 more
PSPSS00054

Public Sector Executive Manager Skill Set
Blended, Online
6 months
$1,495
  • There are no mandated entry requirements.
Additional requirements may apply.
Executive Manager Public Sector Manager Executive Director
General Manager Chief Operating Officer (COO) Chief Executive Officer (CEO) Regional Manager Operations Manager
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Executive Manager Public Sector Manager Executive Director General Manager Chief Operating Officer (COO) Chief Executive Officer (CEO) Regional Manager Operations Manager + 5 more

Retail Pathway
On Campus
6 weeks
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
SIR50116

Diploma of Retail Leadership
Blended, Traineeship
12 - 18 months
$4,250 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Location Manager Cluster Manager Franchisee
Retail Team Leader Store Manager Department Manager Retail Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Location Manager Cluster Manager Franchisee Retail Team Leader Store Manager Department Manager Retail Manager + 4 more
SIR20216

Certificate II in Retail Services
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
SHB30321

Certificate III in Nail Technology
Blended, On Campus, Online
3 - 14 months
$0 - $10,255
  • There are no mandated entry requirements.
Additional requirements may apply.
Beauty Therapist Salon Assistant Beautician
Retail Assistant Nail Technician
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Beauty Therapist Salon Assistant Beautician Retail Assistant Nail Technician + 2 more
SIR40316

Certificate IV in Retail Management
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $5,500
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
Store Manager Retail Team Leader Department Manager
Area Manager Retail Manager Buyer Cluster Manager Fashion Consultant
+ 5 more
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
Store Manager Retail Team Leader Department Manager Area Manager Retail Manager Buyer Cluster Manager Fashion Consultant + 5 more
SIR10116

Certificate I in Retail Services
Blended, On Campus, Online, Traineeship
4 - 6 months
$0 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
SIR50317

Diploma of Retail Merchandise Management
Online
18 months
$4,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Store Manager Department Manager Retail Manager
  • There are no mandated entry requirements.
Additional requirements may apply.
Store Manager Department Manager Retail Manager
SHB20121

Certificate II in Retail Cosmetics
Blended, On Campus, Traineeship
4 - 24 months
$0 - $4,880
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
MST50119

Diploma of Applied Fashion Design and Merchandising
On Campus
12 - 24 months
$0 - $18,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Fashion Merchandiser Fashion Design Assistant Design Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Fashion Merchandiser Fashion Design Assistant Design Assistant
AUR31020

Certificate III in Automotive Sales
Apprenticeship, Blended, On Campus, Online, Traineeship
3 - 24 months
$0 - $3,687
  • There are no mandated entry requirements.
Additional requirements may apply.
Car Detailer Sales Consultant Parts Interpreter
Car Salesman Service Advisor
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Car Detailer Sales Consultant Parts Interpreter Car Salesman Service Advisor + 2 more
*Showing course fees for all providers. Some providers may not be available in your area.

What type of course is right for me?

Vocational Education and Training

VET is designed to teach you workplace knowledge and practical learning to ensure you are job-ready in the skills employers need.

VET courses are nationally recognised and delivered by Registered Training Organisations (RTO).

  • Job-ready skills
  • Nationally recognised qualification
  • Shorter course durations
  • Lower entry requirements

Higher Education

Higher education is focused on academic and theoretical studies and can lead to a broad range of professional careers.

Higher education courses are nationally recognised and delivered by universities.

 

  • Broad career options
  • Nationally recognised qualification
  • Longer course durations
  • Higher entry requirements

Industry Training

Industry training is designed with direct input from industry experts and employers, ensuring the content is relevant to current job market trends.

Industry courses do not lead to a formal qualification but many offer industry recognised certifications.

  • Specialised skills
  • Industry recognised
  • Shorter course durations
  • Lower entry requirements

Further reading

Most popular retail courses

21st July 2022)

What can you do with a Certificate III in Retail?

13th October 2020)

Most popular business courses

28th April 2022)

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