PSP30112 Certificate III in Government

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Course description

A Certificate III in Government PSP30112 is perfect for students seeking a career in the Australian public service. The qualification begins with the values and principles underpinning the public sector as well how to identify and comply with legislation. Student then choose from a range of electives including basic court administration, marketing, records management, and safety.

The Certificate III in Government PSP30112 is a nationally recognised training qualification and part of the official Public Sector Training Package.

Nationally recognised

Average duration

12 months

Online or Distance

On-campus or Workplace

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Judgment and Decision Making

Evaluating the benefits and costs of different options and choosing the best one.

Law and Government

How our laws and courts work. Government rules and regulations, and the political system.


This course can help you get a job as:

Job TitleAvg Salary
Local Government Administration Officer$960 weekly pay
Local Government Customer Service Assistant$960 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Public Servant$1,250 weekly pay
Government Accountant$1,350 weekly pay
Local Government Officer$1,350 weekly pay
Local Government Project Manager$1,350 weekly pay


You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

Uphold the values and principles of public service

This unit of competency describes the outcomes required to demonstrate ethical conduct required of those in public service. It includes applying ethical standards and dealing with ethical problems.

Work effectively in the organisation

This unit covers the requirements for working effectively in a public sector organisation with a focus on self-management. It includes evaluating and developing your own expertise, identifying career options, working within the organisational structure and culture, and managing your own work.

Contribute to workgroup activities

This unit covers contributing as a workgroup member and assisting with support, learning and development for others in achieving workgroup goals. It includes the establishing workgroup parameters, participating in the workgroup, assisting in learning and development and assisting workgroup members.

Work effectively with diversity

This unit covers the competency for individuals without supervisory responsibilities to work effectively with diversity. It includes recognising and valuing individual differences and working effectively with diverse clients and colleagues.

Use workplace communication strategies

This unit covers the use of workplace communication strategies for interacting with internal and external clients. It includes responding to enquiries, receiving and giving directions, participating in meetings and making presentations in the workgroup. Though the prime focus of the unit is on speaking, listening and reading non-verbal cues, if reading, writing and visual literacy are intrinsic to the workplace communication these are included. Where reading and writing are the prime focus of the workplace function these are addressed in PSPGOV313A Compose workplace documents.

Enquire now for a full list of subjects

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Government funding

The Australian government provides funding to help students who are completing the PSP30112 Certificate III in Government. The type of funding you receive depends on the state that you live in.

There are eligibility requirements for each type of funding. Enquire with a course provider to check your eligibility.

Payment options

Interest free payment plan
Most course providers offer flexible payment options for the PSP30112 Certificate III in Government such as weekly, bi-monthly, or monthly interest-free payments for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront. Enquire with a course provider to find out more.

Benefits of nationally recognised training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

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