BSB40215

Certificate IV in Business (Sales and Customer Service Professional)

Nationally Recognised Vocational Education and Training (VET)

The Certificate IV in Business (Sales and Customer Service Professional) is ideal for small business owners, managers, and team employees needing skills in customer engagement, sales and marketing. This hands-on course will teach you how to grow your professional network, prepare a sales kit, generate business quotes and proposals, as well as create and implement customer service standards. Even better, the Certificate is recognised right across Australia and can be undertaken either online or in the classroom. Enquire now to see enrolment options and the full list of modules.

Study mode Unavailable
Duration Unavailable
Estimated fee* Unavailable
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.

Entry requirements

Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).

It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.

  • There are no mandated entry requirements.
  • Additional entry requirements are set by individual course providers

Course fees

Course fees vary depending on the course provider.

Estimated Fee* Unavailable
*Showing course fees for all providers. Some providers may not be available in your area.

Career opportunities

The Certificate IV in Business (Sales and Customer Service Professional) will prepare you for the following roles.

Find a course provider

Compare all providers for the Certificate IV in Business (Sales and Customer Service Professional) available in your area to find the right fit for you.