The Certificate IV in Business (Sales and Customer Service Professional) is ideal for small business owners, managers, and team employees needing skills in customer engagement, sales and marketing. This hands-on course will teach you how to grow your professional network, prepare a sales kit, generate business quotes and proposals, as well as create and implement customer service standards. Even better, the Certificate is recognised right across Australia and can be undertaken either online or in the classroom. Enquire now to see enrolment options and the full list of modules.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Certificate IV in Business (Sales and Customer Service Professional) will prepare you for the following roles.
Compare all providers for the Certificate IV in Business (Sales and Customer Service Professional) available in your area to find the right fit for you.
