Certificate IV in Information Technology Support (ICT40215)

Course Description
Suitable For
Outcomes
Government Funding
Providers

Course Description

The Certificate IV in Information Technology Support is suitable for students seeking careers as Website Testers, Website Administrators and IT Support Analysts. Students will learn how to identify and resolve client ICT problems, provide first-level remote help-desk support, provide one-to-one instruction as well as locate and troubleshoot ICT equipment, system and software faults.

Average Course Fee

$3500

Average Duration

12 months

Study Mode

Online

Number of Providers

1 institution

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Complex Problem Solving

Identifying a problem and finding the best solution to solve it.

Computers and Electronics

Computer hardware and software, including applications and programming.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Engineering and Technology

Use engineering science and technology to design and produce goods and services.

Outcomes

35.9% of people gained improved employment status after studying this course.

This course can help you get a job as:

Job Title	Avg Salary
Help Desk Team Leader	$1,340 weekly pay
Automated Tester	$1,340 weekly pay
ICT Service Desk Manager	$1,440 weekly pay
Level 2 Support Technician	$1,250 weekly pay

This course can help you progress to:

Job Title	Avg Salary
Senior Network Engineer	$1,920 weekly pay
IT Manager	$1,920 weekly pay
Senior Developer	$1,730 weekly pay
System Administrator	$1,920 weekly pay
IT Project Manager	$1,920 weekly pay

Government Funding

Each state provides its own Government funding initiatives. Here is a list of funding initiatives that are available for this course and details about what it involves and who is eligible.

ACT Funding - Skilled Capital

Skilled Capital is the funding program in the ACT to help students undertake Vocational Education and Training (VET). Skilled Capital gives students in the ACT access to high quality training to maximise employment opportunities.

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ACT Funding - User Choice

User Choice Funding is a national funding scheme that subsidises the cost of an Australian Apprenticeship. The level of funding varies by state, and in the Australian Capital Territory (ACT) the subsidies are paid directly to the Registered Training Organisation (RTO) who delivers the training.

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NSW Funding - Smart and Skilled

Smart and Skilled is the funding program in NSW for Vocational Education and Training (VET). Smart and Skilled provides financial assistance to help people in NSW get the skills they need to find a job and advance their careers.

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WA Funding - Jobs and Skills

Jobs and Skills WA is the funding program in Western Australia for Vocational Education and Training (VET). Students can enrol in subsidised training across a broad range of industries including equity courses and foundation skills.

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Course Providers

The following institutions provide this course. You can filter by their eligibility for state and loan programs:

ACT Skilled Capital

ACT User Choice

NSW Smart and Skilled

WA Jobs and Skills