Diploma in Retail Management

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Managing a retail outlet requires knowledge and experience. The Diploma in Retail Management course is designed to teach the skills necessary to become a successful retail shop manager. Training will include assessing and improving the skills of team members with the objective of increasing sales and profits, and leading and managing staff to achieve goals.

Retail managers also manage human and financial resources, follow company policies, control store operations including store security and inventory, and market merchandise.


Retail Management Diploma graduates will bring a wide range of skills to the retail business and can fill numerous positions within the retail industry. These include positions such as operations manager, merchandise manager, regional manager, retail buyer, and sales manager. Some graduates have gone on to own their own retail businesses.

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