A Diploma of Customer Engagement BSB50315 takes the student’s passion for customer service to a whole new level. In this qualification students gain the skills and knowledge needed to fully integrate customer engagement across their whole workplace. And graduating students are empowered to make sure customers maintain a high profile and significance within their organisation.
The Diploma of Customer Engagement BSB50315 is a nationally recognised training qualification and part of the official Business Services Training Package.
Average Course Fee
Unknown
Average Duration
12 months
Study Mode
Online
Number of Providers
2 institutions
Nationally Recognised Training
This course is ideal for people who have the following knowledge, skills or abilities:
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Customer and Personal Service
Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.
Service Orientation
Looking for ways to help people.
Speaking
Confident in talking to others.
This course can help you get a job as:
Enquire with a provider for more details.
The following institutions provide this course.