A Diploma of Customer Engagement BSB50315 takes the student’s passion for customer service to a whole new level. In this qualification students gain the skills and knowledge needed to fully integrate customer engagement across their whole workplace. And graduating students are empowered to make sure customers maintain a high profile and significance within their organisation.
The Diploma of Customer Engagement BSB50315 is a nationally recognised training qualification and part of the official Business Services Training Package.
Recognition of Prior Learning
The skills and knowledge that you bring to your studies through previous education or employment experience may be credited towards specific units in this course, which can help to shorten your course duration. Please enquire with a course provider to find out more.
Tafe
The Diploma of Customer Engagement (BSB50315) is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.
Average Course Fee
Unknown
Average Duration
12 months
Online providers
2 institutions
On-campus providers
0 institutions
Nationally Recognised Training
This course is ideal for people who have the following knowledge, skills or abilities:
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Customer and Personal Service
Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.
Service Orientation
Looking for ways to help people.
Speaking
Confident in talking to others.
This course can help you get a job as:
Enquire with a provider for more details.
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