BSB50315 Diploma of Customer Engagement

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Course Description

A Diploma of Customer Engagement BSB50315 takes the student’s passion for customer service to a whole new level. In this qualification students gain the skills and knowledge needed to fully integrate customer engagement across their whole workplace. And graduating students are empowered to make sure customers maintain a high profile and significance within their organisation.

The Diploma of Customer Engagement BSB50315 is a nationally recognised training qualification and part of the official Business Services Training Package.

Recognition of Prior Learning

The skills and knowledge that you bring to your studies through previous education or employment experience may be credited towards specific units in this course, which can help to shorten your course duration. Please enquire with a course provider to find out more.

Tafe

The BSB50315 Diploma of Customer Engagement is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.

Average Course Fee

Unknown

Average Duration

12 months

Online providers

On-campus providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Clerical

Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Service Orientation

Looking for ways to help people.

Speaking

Confident in talking to others.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Customer Engagement Manager$1,440 weekly pay
Customer Service Team Leader$1,440 weekly pay

Subjects

Please enquire with a course provider for a list of course subjects.

Government Funding

Enquire with a provider for more details.

Course Providers

Filter by government funding, study mode and location.

Government Funding
Online
On Campus