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PSP40116
If you are already working in the public sector or seeking an entry point into local government or the public service, the nationally recognised Certificate IV in Government is the qualification for you. You’ll learn about the values and principles of the public service in Australia, and how to apply government processes. At the same time you’ll be gaining key skills in policy implementation, workplace communication, and leadership. Enquire now for a full course outline including study units.
Delivery mode:On Campus / Online
Average duration:24 months
Accreditation:Nationally recognised training
This course is ideal for people who have the following knowledge, skills or abilities:
Planning and coordination of people and resources.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Changing what is done based on other people's actions.
Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.
This course can help you get a job as:
This course can help you progress to:
Please note that weekly pay figures are estimates only of what you could possibly earn.
You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.
This unit describes the skills required to demonstrate ethical conduct required of those in public service. It includes applying ethical standards and dealing with ethical problems. This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.
This unit describes the skills required to identify client needs, deliver a service, monitor through feedback and then review the service. This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.
This unit describes the skills required to value diversity in the workplace. It includes promoting the benefits of diversity and contributing to diversity outcomes. This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.
This unit describes the skills required to apply government processes. It includes applying information relating to the machinery of government and knowledge of organisations protocols and functions. This unit applies to those working in generalist and specialist roles within the public sector.
This unit describes the skills required to encourage colleagues in the workplace to comply with legislation. It includes assisting others to comply with legislative requirements, and taking action on non-compliance. This unit applies to those working in generalist or specialist work activities where they need to identify, understand and comply with the legislative environment within which they work.
This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.
Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.
Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.
Enquire with a course provider to find out more.
We’ll find nearby campuses and check if you’re eligible for funding in your state.