Customer service in healthcare training is essential to establish a rapport with clients, appropriately manage and minimise aggression, resolve conflict and respond to complaints. Our flexible online program will equip you with the knowledge and skills to excel in your healthcare career and confidently navigate conflict with all walks of life.
In healthcare, customer service is the cornerstone of exceptional patient experiences. With this nationally recognised course, you will learn how to effectively communicate with patients and medical staff, expertly defuse aggression, navigate common conflicts, and transform complaints into opportunities for professional growth.
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Delivery mode
This course is available in the following study modes:
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
$250
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For more information about this course and payment options please enquire now.
Related career opportunities
This course will prepare you for the following roles.
About Medical Administration Training
Our courses are nationally recognised and we offer fully accredited training in Certificate III up to Diploma level qualifications in Health Administration. We also offer a number of industry specific short courses. From full-time to part-time study, we offer online programs to suit your needs.
Legal name
Medical Administration Training Pty Ltd
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