The Certificate III in Business (BSB30115) is an entry level qualification that equips you with the practical skills needed to immediately work in a range of clerical and administrative roles. In this article we’ll be looking at 5 job roles suited to graduates of this nationally recognised qualification.
COURSE QUICK FACTS: Graduates of the Certificate III in Business — starting their first full-time job after graduating — earn approximately $41,600 per annum.
The Certificate III in Business can be completed 100% online in less than 12 months and there are no enrolment prerequisites. Students complete 12 study units — 1 core unit and 11 electives. Elective units can be stacked according to career interest areas (eg, business writing, purchasing, administration, customer service).
PLEASE NOTE: In most cases your elective units will be preselected by your training provider so shop around and check the unit list as well as government funding opportunities.
Potential job roles
Here are 5 great job roles you could secure after obtaining your Business Certificate.
Receptionists meet and greet visitors at the front desk, answer the phone, respond to emails and monitor activity on websites or social media. The Certificate III in Business will boost your communication and time management skills — so you can answer the phone, greet a customer, and reply to an email — all at the same time.
Administration Support Officer (50k)
Administration support officers take charge of the photocopier and stationery supplies — placing orders and making sure the staff rooms have coffee, tea, and toilet paper. You may also be updating databases or filing systems, and your Certificate III in Business has you covered for data entry and maintaining a knowledge management system.
Clerks prepare business correspondence (letters, reports, memos, emails) and often assist with debtors accounts, banking, bookkeeping, and filing. Your Certificate III in Business will teach you how to create a wide variety of business documents, spreadsheets, and digital presentations.
Customer Service Representative (55k)
Customer Service Representatives monitor a website’s live chat service, take calls from customers, process orders, generate help desk tickets, and deal with complaints. Your Certificate III in Business will teach you how to build effective relationships as well as use a CRM (Customer Relationship Management program).
Secretaries are usually assigned to a team of senior professionals (sales managers, engineers, real estate agents etc) and provide them with typing and administrative support. Your Certificate III in Business will teach you how to contribute to team effectiveness and support an operational plan.
COURSE QUICK FACTS: 83% of students who graduate from the Certificate III in Business are satisfied with their training.
Taking it to the next level
Use your Certificate III in Business as a pathway to higher education — graduates are eligible to enrol in these next-level VET qualifications:
- Certificate IV in Business Administration — level up as a qualified PA by learning shorthand and audio transcription, plus how to organise meetings and travel.
- Diploma of Business — become a well-rounded manager or business consultant as you learn to carry out market research, manage risk and projects, HR and industrial relations.
- Advanced Diploma of Business — step into a leadership role by choosing study streams in advertising, marketing, financial management, or Human Resources.