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Crowd Controller Courses

A Crowd Controller manages the behaviour of large groups of people at events such as concerts and sporting competitions. You’ll ensure crowds are being safe and respond to any issues of concern. Crowd Controllers may conduct risk assessments and planning activities before a large event and identify any security issues that need to be addressed.

Crowd Controllers should have strong attention to detail and excellent situational awareness. You’ll need be able to focus for long periods of time and have good problem solving skills. Crowd Controllers should be physically fit and able to work well in a team environment. You should have good conflict negotiation abilities and be able to communicate well.

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Popular Crowd Controller Courses

There are 2 courses available for people who want to become a Crowd Controller.

On Campus, Distance
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On Campus, Distance
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Frequently Asked Questions

How much does a Crowd Controller earn?

In Australia, a full time Crowd Controller generally earns $1,050 per week ($54,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Crowd Controller?

There has been a drop in employment numbers in this industry in recent years. There are currently 590 people working as a Crowd Controller in Australia, compared to 870 five years ago. Crowd Controllers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

How do I become a Crowd Controller?

If you’re planning a career as a Crowd Controller, consider enrolling in Managing Conflict and Security Risks Using Negotiation. This course covers a range of topics including assessing conflict situations and determining a suitable response, using PPE and communication equipment, using interpersonal skills to gather information and using negotiation techniques to resolve conflict.

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Job Pathways

Here are some potential career pathways within security. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.

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