FNS60615 Advanced Diploma of Banking Services Management

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Course Overview

The Advanced Diploma of Banking Services Management FNS60615 is a senior level qualification and delivers the specialist skills and knowledge required by senior managers in the banking services sector. Students gain a range of practical skills in leadership and managing people (including customers). They graduate able to position their own job role and work practices in light of relevant legislation, regulations and codes of practice.

The Advanced Diploma of Banking Services Management FNS60615 is a nationally recognised training qualification and part of the official Financial Services Training Package.

Accreditation

Nationally recognised training

Average duration

18 months

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Administration and Management

Planning and coordination of people and resources.

Coordination

Changing what is done based on other people's actions.

Monitoring

Keeping track of how well people and/or groups are doing in order to make improvements.

Problem Sensitivity

Notice when something is wrong or is likely to go wrong, even if you cannot solve the problem.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Bank Manager$2,400 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

BSBCUS501
Manage quality customer service

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

BSBMGT502
Manage people performance

This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement. The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.

BSBMGT605
Provide leadership across the organisation

This unit describes the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit. It applies to individuals who have a role in inspiring and motivating others to achieve organisational goals and to model professionalism in their organisation and industry. Leadership is seen in the context of the organisational mission.

BSBMGT608
Manage innovation and continuous improvement

This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.

BSBSMB409
Build and maintain relationships with small business stakeholders

This unit describes the skills and knowledge required to negotiate with important stakeholders and modify interactions as required. It applies to individuals who operate a small business and use communication skills to build relationships with key stakeholders.

Enquire now for a full list of subjects

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Benefits of Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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