Certificate II in Health Support Services (Client Support) (HLT23215)

Enquire Now

Course Description

A Certificate II in Health Support Services (Client Support) HLT23215 is a foundation level certificate for students seeking a career supporting registered health practitioners. This qualification has a strong focus on communication, interpersonal skills and personal safety. In particular students learn how to safely respond to, handle and transport patients as well as basic medical equipment and goods.

The Certificate II in Health Support Services (Client Support) HLT23215 is a nationally recognised training qualification and part of the official Health Training Package.

Recognition of Prior Learning

The skills and knowledge that you bring to your studies through previous education or employment experience may be credited towards specific units in this course, which can help to shorten your course duration. Please enquire with a course provider to find out more.

Tafe

The Certificate II in Health Support Services (Client Support) (HLT23215) is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.

Average Course Fee

Unknown

Average Duration

12 months

Online providers

On-campus providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Active Listening

Listening to others, not interrupting, and asking good questions.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Problem Sensitivity

Notice when something is wrong or is likely to go wrong, even if you cannot solve the problem.

Service Orientation

Looking for ways to help people.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Hospital Attendant$960 weekly pay
Patient Services Assistant$960 weekly pay

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

CHCCOM005
Communicate and work in health or community services

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

CHCDIV001
Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.

HLTFSE001
Follow basic food safety practices

This unit describes the skills and knowledge required to comply with personal hygiene, maintain food safety, contribute to cleanliness of food handling areas and dispose of food. This unit applies to food services workers who work under supervision and within defined guidelines.

HLTINF001
Comply with infection prevention and control policies and procedures

This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks. This unit applies to individuals working in health and direct client care contexts.

HLTWHS001
Participate in workplace health and safety

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.

Enquire now for a full list of subjects

Enquire Now

Government Funding

Each state provides its own Government funding initiatives. Here is a list of funding initiatives that are available for this course.

ACT Skilled Capital

Skilled Capital is the funding program in the ACT to help students undertake Vocational Education and Training (VET). Skilled Capital gives students in the ACT access to high quality training to maximise employment opportunities.

VIEW PROVIDERS

LEARN MORE

ACT User Choice

User Choice Funding is a national funding scheme that subsidises the cost of an Australian Apprenticeship. The level of funding varies by state, and in the Australian Capital Territory (ACT) the subsidies are paid directly to the Registered Training Organisation (RTO) who delivers the training.

VIEW PROVIDERS

LEARN MORE

NSW Smart and Skilled

NSW Smart and Skilled is the funding program in NSW for Vocational Education and Training (VET). NSW Smart and Skilled provides financial assistance to help people in NSW get the skills they need to find a job and advance their careers.

VIEW PROVIDERS

LEARN MORE

Course Providers

Filter by government funding, study mode and location.

Government Funding
Online
On Campus