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Patient Services Assistant Courses

A Patient Services Assistant helps with patient needs at a hospital or healthcare facility. You might assist patients on arrival or help them with other tasks such as dressing or showering. Patient Services Assistants may help with moving patients or transferring them to other sections of the facility. You may also deliver meals or help with other duties as required.

Patient Services Assistants should have good personal skills and be good at customer service. You’ll need to be able to communicate well with patients from a range of backgrounds and be able to listen to their concerns. Patient Services Assistants should work as part of a larger team and follow correct procedures.

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Popular Patient Services Assistant Courses

There are 4 courses available for people who want to become a Patient Services Assistant.

HLT33115
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HLT23215
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HLT23215
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HLT23215
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Frequently Asked Questions

How much does a Patient Services Assistant earn?

In Australia, a full time Patient Services Assistant generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Patient Services Assistant?

The number of people working in this industry has increased in recent years. There are currently 12,400 people employed as a Patient Services Assistant in Australia compared to 11,200 five years ago. Patient Services Assistants may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Patient Services Assistant?

If a career as a Patient Services Assistant interests you, consider enrolling in a Certificate II in Health Support Services. This course looks at transporting patients, complying with infection control procedures and recognising healthy body systems. A Certificate III in Health Services Assistance may also be a suitable qualification.

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Job Pathways

Here are some potential career pathways within healthcare support services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.