Certificate III in Mercantile Agents (FNS30415)

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Course Description

The Certificate III in Mercantile Agents FNS30415 is perfect for students seeking careers as mercantile agents or anyone needing skills in debt collection. During the course students will learn the legal framework surrounding debt collection in Australia and graduate knowing how to locate debtors, serve a court document for debt recovery, and maintain correct financial records.

The Certificate III in Mercantile Agents FNS30415 is a nationally recognised training qualification and part of the official Financial Services Training Package.

Average Course Fee


Average Duration

12 months

Study Mode


Number of Providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:


Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.


Arithmetic, algebra, geometry, calculus, or statistics.

Personnel and Human Resources

Recruiting and training people. Managing pay and other entitlements like sick and holiday leave.


This course can help you get a job as:

Job TitleAvg Salary
Payroll Officer$1,250 weekly pay
Accounts Clerk$1,050 weekly pay
Collections Officer$1,250 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Bookkeeper$1,250 weekly pay
Accountant$1,400 weekly pay
Senior Financial Advisor$2,400 weekly pay
Senior Financial Planner$2,400 weekly pay
Accountant$1,400 weekly pay

Government Funding

Enquire with a provider for more details.

Course Providers

The following institutions provide this course.