Become a qualified debt collector with the FNS30420 Certificate III in Mercantile Agents. This nationally recognised qualification will teach you how to work in the Australian financial services industry, locating individuals and collecting debts. During your studies you’ll be learning the mercantile and credit laws in Australia and your capacity to manage and recover bad debts, monitor and control accounts receivable, repossess property, serve legal documents, and undertake legal action. At the same time you’ll develop a range of soft skills in conflict negotiation, difficult conversations, and managing individuals who are in hardship. Enquire now for entry requirements, debt collection competencies, and upcoming enrolment dates. PLEASE NOTE: licensing for debt collectors is different in each Australian state and territory, please check the licensing requirements with your local authority when enrolling in this course.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Certificate III in Mercantile Agents will prepare you for the following roles.
A Collections Officer liaises with customers to collect payment for overdue accounts. You might work for a financial institution, a utilities compa...
An Investigator conducts thorough inquiries into fraud, compliance, and criminal activities. Their responsibilities include gathering and analysing...
An Accounts Receivable Officer makes sure a business or organisation receives payments for products or services they have provided. You’ll be part...
Compliance Officers ensure that an organisation’s products, services, operations and business practices comply with government standards and legisl...
An Accounts Officer looks after the overall financial accounts and records for an organisation. You’ll oversee all income and expenditure payments...
Paralegals play an important role in legal proceedings by assisting lawyers and other legal professionals to prepare for cases. You’ll help prepare...
A Credit Officer processes applications for credit from potential borrowers. You might work for a bank, other financial institution or for a lendin...
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