Certificate IV in Information Technology Support (ICT40215)

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The Certificate IV in Information Technology Support is suitable for students seeking careers as Website Testers, Website Administrators and IT Support Analysts.

Students will learn how to identify and resolve client ICT problems, provide first-level remote help-desk support, provide one-to-one instruction as well as locate and troubleshoot ICT equipment, system and software faults.

This nationally recognised training program is part of the Information and Communications Technology Training Package and is a pathway to a Diploma of Information Technology.


Upon successful completion of this course, potential job outcomes may include:

  • Client Support Officer (ICT)
  • Database Support Officer
  • Help Desk Officer
  • Help Desk Specialist
  • IT Technician
  • User Support Specialist

If you are ready to enrol or would like more information enquire now.

This course is recognised throughout Australia

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