SIT30722

Certificate III in Hospitality (Restaurant Front of House)

The Certificate III in Hospitality (Front of House) is a dynamic program designed to equip individuals with the essential skills and knowledge required to excel in the fast-paced world of hospitality, specifically focusing on front-of-house operations. Through this course, students will embark on a journey that explores the art of exceptional customer service, teaching them how to greet and interact with guests professionally, handle reservations, and ensure a seamless dining experience. They will develop proficiency in managing guest inquiries, addressing concerns, and creating a welcoming atmosphere that leaves a lasting positive impression.

Furthermore, the course delves into the practical aspects of hospitality operations, preparing students for roles in restaurants, cafes, hotels, and other hospitality establishments. Learners will learn the intricacies of table service, including taking orders, serving food and beverages, and mastering the art of upselling to enhance the overall guest experience. They will also gain insights into maintaining hygiene and safety standards, managing guest payments, and coordinating with kitchen staff to ensure orders are accurately prepared and delivered. By the end of the program, graduates will possess a comprehensive skill set that not only enables them to contribute effectively to the front-of-house operations but also sets them on a path to becoming customer service-oriented hospitality professionals.

Delivery mode

This course is available in the following study modes:

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Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About Brisbane Business and Hospitality Training

Brisbane Business & Hospitality Training is a Registered Training Organisation (RTO 31983) delivering a wide range of training courses throughout metropolitan and regional Queensland. We deliver both nationally recognised and non accredited course by our team of professional trainers and assessors.