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A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give them a menu. Café Attendants process payments and may take orders to tables or prepare orders to go. You might prepare simple meals and perform other duties such as clearing tables, washing dishes or cleaning.
Café Attendants must have strong interpersonal skills and be good at customer service. It’s important that you can communicate well and work as part of a team. Café Attendants should be able to work quickly and may have to handle several tasks at once. You might have to work a range of shifts including nights and weekends.
There are 12 courses available for people who want to become a Cafe Attendant. These are the top 5 most popular courses.
Possible job outcomes:
Get a job as a barista with the SITSS00080 Espresso Machine Operation Skill Set. This nationally recognised mini-course will teach you how to organise a coffee workstation, take coffee orders, select and grind coffee beans, produce different types of espresso drinks, perform milk texturing, and serve coffee in the correct glassware. You’ll also learn food handling and hygiene practices, cleaning espresso machines, processing financial transactions, recommending different beverages to customers. Enquire now for the list of entry requirements, barista competencies, and upcoming enrolment dates..
Average duration: 4 weeks.
Do you work in hospitality food and beverage and need the skills to maintain the organisation’s food safety program? The SITSS00069 Food Safety Supervision Skill Set is a nationally recognised mini-course that will teach you how to keep food safe for human consumption during preparation, storage, display, and service. You’ll also learn safe food handling practices that comply with the Australia New Zealand Food Standards Code. The course also covers: food disposal, single use items, temperature controlled food, critical control points, non-conforming practices, and more. Enquire now for the full list of entry requirements, food safety supervisor career outcomes, and upcoming enrolment opportunities near you..
Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..
Average duration: 24 months.
Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..
Average duration: 12 months.
Need to level-up your customer services skills but don’t have time for a full qualification? How about taking the SITSS00077 Customer Service Management skillset? It’s a micro-set of three customer service training units and an official part of the government regulated Tourism, Travel and Hospitality Training Package. Competencies include: developing customer relationships, dealing with customer complaints, responding to difficult situations with customers, resolving conflict, developing customer service policies and procedures, managing service delivery. Enquire now for entry requirements, graduation competencies, and upcoming course enrolment opportunities in your region..
Average duration: 5 days.
In Australia, a full time Café Attendant generally earns $865 per week ($44,980 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen an increase in employment numbers over the last five years. There are currently 28,000 people working in this field in Australia and many of them specialise as a Café Attendant. Café Attendants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate I in Hospitality is an excellent qualification if you’re planning to work as a Café Attendant. You’ll develop skills in customer service, food safety and hygiene, communication and teamwork. A Certificate II in Hospitality or a Certificate III in Hospitality (Food and Beverage) may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within hospitality. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Hospitality
Bar Attendant
$865 weekly pay
Barista
Cafe Attendant
Night Auditor
$1,050 weekly pay
Waiter
Bar Manager
Duty Manager
Food and Beverage Supervisor
Food Safety Supervisor
Restaurant Supervisor
$1,150 weekly pay
Rooms Division Manager
$1,440 weekly pay
Shift Manager
Venue Manager
$1,400 weekly pay
Learn more about Cafe Attendant courses in your area.