BSB20115

Certificate II in Business

The Certificate II in Business (BSB20115) provides the rudimentary administration skills essential to any office or business workplace. Students are introduced to the business working environment and gain basic communication and customer service skills. Additionally, students graduate with practical skills in word processing, using spreadsheets and business technologies, as well as processing financial transactions. The Certificate II in Business (BSB20115) is a nationally recognised training qualification and part of the official Business Services Training Package.