BSB20211 Certificate II in Customer Contact Online, Tafe & Campus

Course Description

Begin your career as a customer service agent with a Certificate II in Customer Contact (BSB20211). You’ll learn how to interact with customers, respond to requests, plus maintain their records and data. You’ll graduate with real-world skills using a range of business technologies including telephone equipment, intranets, enterprise systems and email. Enquire now for enrolment options and the latest intake dates.

Tafe

The BSB20211 Certificate II in Customer Contact is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.

Average Course Fee

Unknown

Average Duration

6 months

Online providers

0 institutions

On-campus providers

0 institutions

Nationally Recognised Training

Suitable For

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Outcomes

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Subjects

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Government Funding

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Course Providers

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Government Funding

Online

On Campus