BSB40215 Certificate IV in Business (Administration and Support Professional)

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Course description

Whether you’re a small business owner or a business administration professional, the Certificate IV in Business (Administration and Support Professional) delivers exactly the skills you need to co-ordinate business resources, produce a range of contemporary business documents, and stay ahead of business technologies. This self-paced course covers meeting organisation and management, sustainable work practices, team leadership, and financial reporting. Enquire now to see enrolment options and the full list of modules.

Nationally recognised

Average duration

12 months

Online or Distance

On-campus

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Administration and Management

Planning and coordination of people and resources.

Coordination

Changing what is done based on other people's actions.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Monitoring

Keeping track of how well people and/or groups are doing in order to make improvements.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Personal Assistant$1,150 weekly pay
Office Manager$1,150 weekly pay
Procurement Officer$1,150 weekly pay
Team Leader$1,250 weekly pay
Supervisor$1,250 weekly pay
Project Coordinator$960 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Change Manager$2,150 weekly pay
Program Manager$2,150 weekly pay
Head of Procurement$1,920 weekly pay
Supply Chain Manager$2,519 weekly pay

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

BSBCUS401
Coordinate implementation of customer service strategies

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

BSBMKG413
Promote products and services

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and services. It applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

BSBRSK401
Identify risk and apply risk management processes

This unit describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role. It applies to individuals with a broad knowledge of risk analysis or project management who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources.

BSBWHS401
Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area.

BSBXCM401
Apply communication strategies in the workplace

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry. This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

Enquire now for a full list of subjects

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Payment options

Interest free payment plan
Most course providers offer flexible payment options for the BSB40215 Certificate IV in Business (Administration and Support Professional) such as weekly, bi-monthly, or monthly interest-free payments for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront. Enquire with a course provider to find out more.

Benefits of nationally recognised training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Find a course provider

We have no course providers at this time. You might find a course provider by searching MySkills, or you could try searching for a new course.