Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service is delivered according to company standards. They usually report to the departmental manager.
As a Supervisor you’ll be responsible for the daily output and safety of your team, and will be required to prepare rosters and replace staff as necessary. You’ll provide on-the-job coaching and training, as well as complete routine paperwork and admin tasks.
There are 12 courses available for people who want to become a Supervisor.