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FNS30420

Certificate III in Mercantile Agents

Become a qualified debt collector with the FNS30420 Certificate III in Mercantile Agents. This nationally recognised qualification will teach you how to work in the Australian financial services industry, locating individuals and collecting debts. During your studies you’ll be learning the mercantile and credit laws in Australia and your capacity to manage and recover bad debts, monitor and control accounts receivable, repossess property, serve legal documents, and undertake legal action. At the same time you’ll develop a range of soft skills in conflict negotiation, difficult conversations, and managing individuals who are in hardship. Enquire now for entry requirements, debt collection competencies, and upcoming enrolment dates.

PLEASE NOTE: licensing for debt collectors is different in each Australian state and territory, please check the licensing requirements with your local authority when enrolling in this course.

Find a Provider

Delivery mode:
Online

Average duration:
12 months

Accreditation:
Nationally recognised training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Clerical

Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Mathematics

Arithmetic, algebra, geometry, calculus, or statistics.

Personnel and Human Resources

Recruiting and training people. Managing pay and other entitlements like sick and holiday leave.

Outcomes

This course can help you get a job as:

Job Title
Average Salary
$960 weekly pay
$1,250 weekly pay

This course can help you progress to:

Job Title
Average Salary
$1,600 weekly pay
$1,550 weekly pay
$1,440 weekly pay
$2,400 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.