BSB20215

Certificate II in Customer Engagement

This qualification reflects the role of individuals who typically work with multiple communication channels, capture data and provide customer service. Typically, individuals in this role work under direct supervision, with limited authority to delegate.

This qualification is also available to be completed via traineeship.

Delivery mode

This course is available in the following study modes:

Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About Australian Training Company

Australian Training Company is a leading provider of business solutions through the creation of education, employment and training opportunities. Established in 1994 ATC has provided employment and training for more than 20,000 apprentices, trainees and students nationally. ATC is an accredited Group Training Organisation (GTO) and a Registered Training Organisation (RTO).