HLT23221

Certificate II in Health Support Services

If you’re passionate about helping others and want to work in a team that truly makes a difference, ITeC Academy’s Certificate II in Health Support Services is the perfect entry point into the world of hospitality within aged care. This hands-on, supportive program is designed to give you the practical skills and knowledge to provide support through food handling, meal preparation, and other essential hospitality tasks in aged care environments.

In aged care, food isn’t just about nutrition – it’s about comfort, dignity, and wellbeing. This course prepares you to communicate effectively, follow known routines and procedures, and work as part of a team to provide meals and customer service that enhance the lives of older people. You’ll learn how to:

• Prepare and serve food safely in health or community services settings
  
• Follow hygiene, infection control and food safety procedures
  
• Understand and use basic medical terminology related to nutrition and care
  
• Carry out manual tasks such as lifting and moving kitchen supplies safely
  
• Work with diverse individuals with empathy and cultural sensitivity
  
• Operate within established site procedures and use workplace resources effectively
  
• Support the effective functioning of health and aged care teams

Delivery mode

This course is available in the following study modes:

Locations

Entry Requirements

Course fees

FULL FEE: $4630

SUBSIDISED FEE: $0-$990
Applicable for NSW/ACT Government subsidised students *conditions apply.

Related career opportunities

This course will prepare you for the following roles.

About ITeC Academy

ITeC Academy, born from the merger of IRT Academy and Illawarra ITeC, represents a union of two esteemed institutions with a shared vision for education and workforce development. Established to meet the evolving needs of industries such as aged care, construction, trades, entertainment, and hospitality, ITeC Academy is committed to fostering sustainable career pathways through quality training and education.