Patient Services Assistant Courses
A Patient Services Assistant supports patients in healthcare facilities by assisting with their needs, providing care, and communicating effectively.
AI Exposure
Low
Core skills such as social intelligence and complex physical tasks remain beyond the capabilities of current AI.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Patient Services Assistant
Get qualified to work as a Patient Services Assistant with a course recognised across Australia. Speak to a training provider to learn more.
HLT33021
Duration
12 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Begin your career in the health sector with the HLT33021 Certificate III in Allied Health Assistance. This nationally recognised qualification introduces you to the health care workplace and will help you understand medical terminology and the structure of an allied health program. At the same time you’ll learn how to provide a range of therapeutic support services under the guidance of an allied health professional. The course also covers: infection controls, workplace diversity, impact of health conditi...
Career opportunities
Duration
12 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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HLT33115
Duration
3 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
A Certificate III in Health Services Assistance HLT33115 is a tailored for students needing the practical skills to assist with nursing work in an acute care environment. Students learn the fundamentals of working within the Australian Health System, transporting and assisting patients in acute care, as well as first aid.
The Certificate III in Health Services Assistance HLT33115 is a nationally recognised training qualification and part of the official Health Training Package.
Career opportunities
Duration
3 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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HLT23221
Duration
9 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Get a support role in the health sector with the nationally recognised HLT23221 Certificate II in Health Support Services. This hands-on qualification can help you get a job in client support, health administration, or food services. The course begins with an introduction to the health and community services workplace including infection controls, communication skills, and safety protocols. You’ll then gain on-the-job work skills according to your specialisation (food, admin, patient care). Enquire now fo...
Career opportunities
Duration
9 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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52895WA
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online
If you want to study nursing at university or TAFE but lack confidence in your academic abilities, try the 52895WA Certificate IV in Preparation for Health and Nursing Studies. This nationally recognised certificate is a direct pathway to higher education nursing qualifications and will develop your academic writing and study skills. You will also gain a solid understanding of human anatomy, physiology, and medical terminology, plus applied maths and chemistry. Enquire now for the full list of entry requi...
Career opportunities
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online
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Related career opportunities
Browse occupations related to Patient Services Assistant.
Common questions
How much does a Patient Services Assistant earn?
In Australia, a full time Patient Services Assistant generally earns $1,118 per week ($58,136 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Patient Services Assistant?
The number of people working in this industry has increased in recent years. There are currently 12,400 people employed as a Patient Services Assistant in Australia compared to 11,200 five years ago. Patient Services Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Patient Services Assistant?
If a career as a Patient Services Assistant interests you, consider enrolling in a Certificate II in Health Support Services. This course looks at transporting patients, complying with infection control procedures and recognising healthy body systems. A Certificate III in Health Services Assistance may also be a suitable qualification.
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Healthcare and medicine are growing sectors, and demand is high for working professionals in these areas. Browse accredited health courses and health qualifications.
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Begin a rewarding career in Aboriginal health care, improving the health and wellbeing of Aboriginal and Torres Strait Islander peoples.
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Allied health training is designed for students looking for careers supporting physiotherapists, occupational therapists, radiographers and other health professionals.
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Learn more about human physiology while empowering your patients to contribute to their own wellbeing through better nutrition, spiritual practices, and lifestyle choices.
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More information
A Patient Services Assistant helps with patient needs at a hospital or healthcare facility. You might assist patients on arrival or help them with other tasks such as dressing or showering. Patient Services Assistants may help with moving patients or transferring them to other sections of the facility. You may also deliver meals or help with other duties as required.
Patient Services Assistants should have good personal skills and be good at customer service. You’ll need to be able to communicate well with patients from a range of backgrounds and be able to listen to their concerns. Patient Services Assistants should work as part of a larger team and follow correct procedures.
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