A Medical Receptionist works in the office of a hospital, health clinic or medical practitioner. You’ll perform administrative duties such as answering phone calls, dealing with patient enquiries and processing payments. Medical Receptionists make patient appointments and might have to schedule appointments with specialist medical consultants.
Medical Receptionists should be excellent communicators and be able to speak with patients from a range of backgrounds. It’s important that you provide good customer service and maintain patient confidentiality. Medical Receptionists should be organised and able to hand several tasks at once. You’ll need to prioritise your tasks and manage your time well.
There are 8 courses available for people who want to become a Medical Receptionist.