Medical Receptionist Courses

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What does a Medical Receptionist do?

A Medical Receptionist works in the office of a hospital, health clinic or medical practitioner. You’ll perform administrative duties such as answering phone calls, dealing with patient enquiries and processing payments. Medical Receptionists make patient appointments and might have to schedule appointments with specialist medical consultants.

Medical Receptionists should be excellent communicators and be able to speak with patients from a range of backgrounds. It’s important that you provide good customer service and maintain patient confidentiality. Medical Receptionists should be organised and able to hand several tasks at once. You’ll need to prioritise your tasks and manage your time well.

Medical Receptionist Courses

There are 8 courses available for people who want to become a Medical Receptionist.

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FAQs

How much does a Medical Receptionist earn?

In Australia, a full time Medical Receptionist generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Medical Receptionist?

The number of people employed in this field of work has increased in recent years. There are currently 46,700 people working as a Medical Receptionist in Australia compared to 42,000 five years ago. Medical Receptionists may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Medical Receptionist?

If a career as a Medical Receptionist interests you, consider enrolling in a Certificate III in Business Administration (Medical). This course will give you the skills to interpret medical terminology, manage patient records and process medical accounts. A Certificate III in Health Administration may also be appropriate.

Courses by Location

Learn more about Medical Receptionist courses in your area.

Job Pathways

Here are some potential career pathways within medical administration. Click on the occupation for information on the course you should enrol in to start your journey.

Sourced from The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au) funded by the Australian Government Department of Education and Training and MySkills.gov.au.