Medical Receptionist Courses
A Medical Receptionist manages administrative tasks in a healthcare setting, including handling calls, scheduling appointments, and ensuring patient confidentiality.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Medical Receptionist
Get qualified to work as a Medical Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
HLT47321
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study u...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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BSB30120
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies,...
Career opportunities
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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HLT37315
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people.
Career opportunities
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
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HLTINFCOV001
Duration
Half day - 6 months
Study mode
Blended, On Campus, Online
Being able to follow infection controls and essential health standards is rapidly becoming the ‘must-have’ workplace certification in Australia. HLTINFCOV001 Comply with infection prevention and control policies and procedures is a short-course that will teach you (or your staff) how to follow standard precautions to minimise and prevent the transmission of disease. The course is suitable for all industries and covers: hand washing, personal hygiene, waste disposal, wearing PPE, cleaning and sanitising, r...
Career opportunities
Duration
Half day - 6 months
Study mode
Blended, On Campus, Online
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Related career opportunities
Browse occupations related to Medical Receptionist.
Common questions
How much does a Medical Receptionist earn?
In Australia, a full time Medical Receptionist generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Medical Receptionist?
The number of people employed in this field of work has increased in recent years. There are currently 46,700 people working as a Medical Receptionist in Australia compared to 42,000 five years ago. Medical Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Medical Receptionist?
If a career as a Medical Receptionist interests you, consider enrolling in a Certificate III in Business Administration (Medical). This course will give you the skills to interpret medical terminology, manage patient records and process medical accounts. A Certificate III in Health Administration may also be appropriate.
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Healthcare and medicine are growing sectors, and demand is high for working professionals in these areas. Browse accredited health courses and health qualifications.
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More information
A Medical Receptionist works in the office of a hospital, health clinic or medical practitioner. You’ll perform administrative duties such as answering phone calls, dealing with patient enquiries and processing payments. Medical Receptionists make patient appointments and might have to schedule appointments with specialist medical consultants.
Medical Receptionists should be excellent communicators and be able to speak with patients from a range of backgrounds. It’s important that you provide good customer service and maintain patient confidentiality. Medical Receptionists should be organised and able to hand several tasks at once. You’ll need to prioritise your tasks and manage your time well.
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