The CHC43215 Certificate IV in Alcohol and Other Drugs at Centacare Institute is designed for individuals seeking to make a significant impact in the community services sector. This qualification equips students with the essential skills to support people struggling with drug and alcohol dependency through effective assessment, intervention, and recovery-oriented care. Delivered with a focus on evidence-informed practice and trauma-responsive methods, the course covers critical areas such as case management, motivational interviewing, and harm-minimisation strategies. Graduates are prepared for entry-level professional roles—such as AOD support workers, outreach workers, or case managers—where they can apply practical knowledge and lived-experience insights to facilitate positive health outcomes and social inclusion for their clients.