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NDA Training Tasmania

BSBOPS305

Process Customer Complaints

학습 모드

Blended

기간

1 날

수강료

$395

This course will give participants a six-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organisation no matter what the size.

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배송 방식

이 과정은 다음과 같은 수강 방식으로 제공됩니다:

위치

Level 3/110 Collins Street, Hobart 7000
Level 1/65 St John Street, Launceston 7250
Shop 4B/21 Alexandra Road, Ulverstone 7315

입학 요건

정식 학력 요건은 없습니다

수강료

수강료

$395

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For more information about this course and payment options please enquire now.

관련 채용 정보

이 과정은 여러분이 다음과 같은 직무를 수행할 수 있도록 준비시켜 드립니다.

About NDA Training Tasmania

NDA is 100% Tasmanian owned and managed. It was established as NDA Computing by Nigel Davies in 1985. Karina Stojansek joined the team in 1996 and NDA expanded its range of services to include business skills training and later became a Registered Training Organisation (RTO) and Group Training Organisation (GTO).

Operating since

2001

Legal name

NDA Computing Pty Ltd

RTO 코드

60034

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