This customer service course is for persons within an organisation that provides professional pet services and products. Individuals in these roles perform a range of animal care tasks under broad direction which involve discretion and judgement in handling stock and animals, coordinating resources and problem solving. They are required to take responsibility for their own work including, carrying out assigned tasks, compliance with animal welfare, organising processes, solving problems and working to schedules. The duties require patience and a genuine empathy for animals, excellent customer service skills as well as high standards of cleanliness and professionalism.
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Delivery mode
This course is available in the following study modes:
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
Unknown
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For more information about this course and payment options please enquire now.
Related career opportunities
This course will prepare you for the following roles.
About Heiniger Academy
Heiniger Academy is a Registered Training Organisation, partnering with leading Australian Grooming Academies to provide unique opportunities for students to enrol in animal care and pet grooming courses with nationally recognised qualifications.
Legal name
Animal Sciences Training Services Pty Ltd.
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