About Brisbane Business and Hospitality Training

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates..

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates..

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..

The Certificate III in Business Administration is an entry level course perfect for students seeking careers in office and business environments or already working in roles like Office Assistant, Receptionist, Junior Personal Assistant or Payroll Officer. Students will gain immediate skills in keyboard speed and accuracy then develop further skills in processing accounts payable/receivable/payroll, time management and customer service..

A Certificate II in Kitchen Operations SIT20416 is a practical qualification and provides the foundational skills and food safety knowledge expected of workers in Australian commercial kitchens. Students learn basic food preparation, working with perishables, cleaning food premises and equipment, and working as part of a catering team. The Certificate II in Kitchen Operations SIT20416 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..

Qualify as a Commis Chef, Chef de Partie, or Patisserie Chef with this fantastic Certificate IV in Commercial Cookery. Learn to prepare contemporary dishes using basic cooking methods — as well as the latest international techniques for meat, poultry, seafood, vegetables, cakes, pastries, breads, and stunning desserts. Students enrolled in this nationally recognised training course complete modules online as well as attend (in-person) lectures and guided practice sessions. Enquire now for the latest enrolment dates..

The FSK20119 Certificate II in Skills for Work and Vocational Pathways will bring your reading and maths skills to the level you need to get a job, or enrol in workplace training. Over 6 months of study you will be working on your reading, writing and oral communication skills, learning to use digital technologies, and carrying out a range of calculations and measurements. Enquire now for the full list of study units, elective choices, and enrolment dates near you..

Get a professional CPR certificate for work or volunteering with the Provide CPR (HLTAID001) certification. This 1-day course is recognised in every Australian state and territory. The course is a mix of hands-on training and written theory and teaches you how to correctly perform cardiopulmonary resuscitation to an unresponsive patient — while protecting your own safety. You’ll also learn to operate an automated external defibrillator (AED). Enquire now for the next available training dates..

If you’re a teacher or working in childcare the HLTAID004 Provide an Emergency First Aid Response in an Education and Care Setting will give you the skills you need to respond to a first aid emergency at school. The course teaches you specific responses for children, infants, and adults — as well as communicating details of an incident to first responders. Graduate with the confidence to perform CPR and respond to a range of first aid situations including asthmatic and anaphylactic emergencies. Enquire now for upcoming course dates and your nearest training centre..

Work in upmarket restaurants, bistros, hotel and casino dining rooms with the SIT30716 Certificate III in Hospitality (Restaurant Front of House). This nationally recognised qualification will teach you how to welcome diners, manage table bookings, process bills and payments, plus oversee drink and table service. You can also choose electives in bar, coffee and wine service. Enquire now for the full list of elective choices and upcoming start dates..

The BSB20120 Certificate II in Workplace Skills delivers the skills and confidence you need to get your first job, or re-enter the workforce after an extended break. Over 6-12 months of training you will gain communication and interpersonal skills, as well as the ability to use a range of business software and technologies. The course also covers: customer service, teamwork, and problem solving. Enquire now for entry requirements, graduation outcomes, and upcoming enrolment dates..

Get a job at a food processing plant, grain mill, bakery, or dairy with the FBP30117 Certificate III in Food Processing. This nationally recognised qualification teaches you how to follow an organisation’s food safety plan as well as OHS, administration, compliance and technical skills. The course takes 6-12 months to complete and you can choose electives that match your actual job role in either production or packing. Enquire now for the full list of elective choices and upcoming enrolment dates near you..

Become a qualified pastry chef or cake decorator with the FBP30317 Certificate III in Cake and Pastry. This nationally recognised course is also a trade qualification and you’ll graduate with commercial grade baking skills. The course will teach you how to make and decorate contemporary cakes, pies, pastries, croissants, meringues, puddings, sponges, fillings, and artisan products. You’ll also gain essential back-of-house skills including OHS, food safety programs, recipe calculations, stock ordering, retail sales and inventory control. Enquire now for enrolment dates, study unit choices, and opportunities for subsidised training..

The Certificate III in Tourism provides a pathway to work in many tourism industry sectors or employers including tour operators, booking agents, visitor information centres, attractions, cultural and heritage sites and large theme parks. Students will gain valuable skills in group communication, presentation techniques, proactively selling tourism, hospitality and event products and showing social and cultural sensitivity..

A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace. This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity. The Certificate II in Hospitality (SIT20316) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

The Diploma of Travel and Tourism Management (SIT50116) is an advanced qualification for people needing a practical mix of administration, leadership, and travel marketing skills. Over 18 months of part-time study you’ll be learning how to manage and market a tour operation or travel agency. Study topics include customer service, conflict resolution, communication, leadership, financial management, selling tourism products and services. Enquire now for a list of elective choices, delivery options (classroom or online), and the next batch intake dates..

Enrol in a Certificate II in Tourism (SIT20116) to learn the essential knowledge required on a daily basis to work in the tourism and travel industry. This is an entry-level qualification and a pathway to the tourism sector. Students gain practical skills in customer service, staying safe at work, and communication. Most especially communicating while showing social sensitivity and avoiding cross cultural misunderstandings. The Certificate II in Tourism (SIT20116) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

The Diploma of Hospitality is a pathway to work in any sector of the hospitality industry as a departmental manager and supervisor or even for small business owners of restaurants, hotels and tourist outlets. Students will gain essential management skills in leadership, time management, rostering, business writing and communication. Upon graduation, students will be able to confidently navigate a hospitality environment, manage customer service and implement high standards of food and beverage service..

The Certificate III in Hospitality is perfect for students wanting to work at restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. Students will gain skills essential to the hospitality industry including workplace hygiene and food safety, customer service and providing advice to visitors and diners..

The Diploma of Event Management is perfect for students seeking a career working for event or exhibition organisations operating in a range of industries including the tourism and travel, hospitality, sport, cultural, and community sectors. Students will gain a range of business skills in planning and project management, budgeting, leadership and risk management as well as event specific skills such as selecting event venues, developing conference programs, processing and monitoring event registrations and managing event operations..

A Certificate III in Commercial Cookery SIT30816 is the standard qualification for chefs and commercial cooks working in Australian hospitality venues. The training is hands-on and students graduate knowing the basic methods of preparing and cooking chicken, seafood, meat, fruit and vegetables, eggs, appetisers, salads, desserts, cakes and pastries. The Certificate III in Commercial Cookery SIT30816 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

The Certificate IV in Hospitality (SIT40416) is perfect for students working in supervisory roles at contemporary hospitality venues. You’ll gain core skills in customer service, venue hygiene, and team leadership while honing industry specific knowledge in your own interest area: food and beverage, gaming, events, service excellence, or housekeeping. Enquire now for a course outline and elective choices..

Get an operational role in the Australian tourism sector with the SIT40116 Certificate IV in Travel and Tourism. This nationally recognised qualification introduces you the tourism and travel industry and fine-tunes your skills in customer service, communication, conflict resolution, and cultural awareness. You’ll also have the opportunity to specialise in a wide range of employment areas: bookings and travel services, tour guiding, team leadership, business administration, foreign languages, and public relations. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates..

Become a qualified pastry chef with the Certificate III in Patisserie (SIT31016). This qualification is recognised all over Australia and teaches you the latest international techniques for cooking cakes, pastries, gateaux, torte, petits fours, desserts, biscuits, cookies, sweet yeast and artisan breads. Graduate with the skills to work safely in a contemporary commercial kitchen using standard food preparation equipment and maintaining food stores. Enquire now for the full list of study units and your eligibility for subsidised training..

Get your RSA certificate with the SITHFAB002 Provide Responsible Service of Alcohol. This nationally recognised short course will teach you how to serve alcohol responsibly, in accordance with state government legislation. The course covers: preparing and serving drinks in standard drink sizes, enforcing house policies, ensuring customers are over 18, requesting acceptable proof of age, assisting customers to drink within appropriate limits, assessing alcohol affected customers, refusing service to intoxicated patrons and minors, handling conflict situations, and more. Enquire now for RSA certification outcomes and course opportunities in your area. PLEASE NOTE: RSA certifications vary by state and territory, so always check with your course provider to ensure your course is recognised by the licensing body in your state..

Looking for a career as a pastry chef or cake shop owner? The SIT40716 Certificate IV in Patisserie is just what you need. This nationally recognised qualification will teach you how to prepare commercial quality cakes, pastries, gateaux, torten, and chocolate confectionary — as well as the latest cooking techniques and food trends. Not only that, you’ll also gain essential skills in team supervision, budgeting, and stock control. Enquire now for the full list of study units and the pathways to enrolment..

Do you love the energy and excitement of special events like concerts, conferences, and sports matches? A Certificate III in Events SIT30516 is your entry-level essential to working with event and exhibition management companies. The course will introduce you to the events industry and will teach you how to plan in-house events and functions; process and monitor event registrations using a computerised reservation system; and work with a diverse team of colleagues. Enquire now for a full list of units and funding eligibility..