About Careers Training Centre

Want to work at the zoo or wildlife sanctuary? The Certificate ACM30321 III in Wildlife and Exhibited Animal Care is a pathway to professional and volunteer work as a zoo keeper. Your course begins with an introduction to the safety and biosecurity requirements when working with wild animals. You’ll then learn how to feed and care for the animals, including enrichment activities, capture, restraint, transfer, and monitoring. Enquire now for the full list of zookeeping career competencies and available course openings in your area..

The Certificate III in Tourism provides a pathway to work in many tourism industry sectors or employers including tour operators, booking agents, visitor information centres, attractions, cultural and heritage sites and large theme parks. Students will gain valuable skills in group communication, presentation techniques, proactively selling tourism, hospitality and event products and showing social and cultural sensitivity..

The Certificate III in Hospitality is perfect for students wanting to work at restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. Students will gain skills essential to the hospitality industry including workplace hygiene and food safety, customer service and providing advice to visitors and diners..

Enrol in a Certificate II in Tourism (SIT20116) to learn the essential knowledge required on a daily basis to work in the tourism and travel industry. This is an entry-level qualification and a pathway to the tourism sector. Students gain practical skills in customer service, staying safe at work, and communication. Most especially communicating while showing social sensitivity and avoiding cross cultural misunderstandings. The Certificate II in Tourism (SIT20116) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace. This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity. The Certificate II in Hospitality (SIT20316) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

Get an operational role in the Australian tourism sector with the SIT40116 Certificate IV in Travel and Tourism. This nationally recognised qualification introduces you the tourism and travel industry and fine-tunes your skills in customer service, communication, conflict resolution, and cultural awareness. You’ll also have the opportunity to specialise in a wide range of employment areas: bookings and travel services, tour guiding, team leadership, business administration, foreign languages, and public relations. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates..

The Diploma of Travel and Tourism Management (SIT50116) is an advanced qualification for people needing a practical mix of administration, leadership, and travel marketing skills. Over 18 months of part-time study you’ll be learning how to manage and market a tour operation or travel agency. Study topics include customer service, conflict resolution, communication, leadership, financial management, selling tourism products and services. Enquire now for a list of elective choices, delivery options (classroom or online), and the next batch intake dates..

Get your RSA certificate with the SITHFAB002 Provide Responsible Service of Alcohol. This nationally recognised short course will teach you how to serve alcohol responsibly, in accordance with state government legislation. The course covers: preparing and serving drinks in standard drink sizes, enforcing house policies, ensuring customers are over 18, requesting acceptable proof of age, assisting customers to drink within appropriate limits, assessing alcohol affected customers, refusing service to intoxicated patrons and minors, handling conflict situations, and more. Enquire now for RSA certification outcomes and course opportunities in your area. PLEASE NOTE: RSA certifications vary by state and territory, so always check with your course provider to ensure your course is recognised by the licensing body in your state..