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The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol and mental health. The Certificate III in Community Services (CHC32015) is a nationally recognised training qualification and part of the official Community Services Training Package..

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates..

Become a qualified personal carer with the CHC33021 Certificate III in Individual Support. This nationally recognised qualification allows you to enter one of Australia’s most rapidly growing work sectors and you can specialise in either aged care or disability support. The course covers: supporting independence and wellbeing, recognising healthy body systems, communication protocols in health and community services, implementing infection controls, workplace safety for direct client care, recognising risk of falls, visiting client residences, assisting with client medications, and much more. Enquire now for the full list of study units, personal care career outcomes, and course openings in your area..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

If you need business skills to launch your startup or open a new business try the BSB40320 Certificate IV in Entrepreneurship and New Business. This nationally recognised qualification will help you develop a business plan and establish the level of risk management, compliance and financing required to get your business off the ground. The course covers: financial planning, marketing new business ventures, recruitment and onboarding, product promotion, customer service strategies. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

Become a career counsellor with the nationally recognised CHC41215 Certificate IV in Career Development. The course takes 12 months to complete and teaches you how to counsel your clients through career and study decisions. By the time you graduate you’ll have the skills and confidence to conduct career guidance interviews and support people in career transition. Enquire now for upcoming training dates and enrolment requirements..

The Certificate II in Community Services (CHC22015) is a great choice for students wanting a pathway into the workforce as community services workers. Students gain the foundation skills required to communicate with clients and exchange routine information, as well respond to their immediate needs. The course places a great emphasis on interpersonal skills, personal safety and working with people from different cultural backgrounds. The Certificate II in Community Services (CHC22015) is a nationally recognised training qualification and part of the official Community Services Training Package..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..

Are you looking to start your own business — or assist in the development of a larger startup? You need the BSB30220 Certificate III in Entrepreneurship and New Business. This nationally recognised qualification will help you investigate new business opportunities, organise finances, and develop a working business plan. You’ll also learn the critical compliance requirements of new business ventures in Australia, and graduate with an arsenal of administration skills. Enquire now for the list of study units, enrolment dates, and training centres near you. .

The BSB20120 Certificate II in Workplace Skills delivers the skills and confidence you need to get your first job, or re-enter the workforce after an extended break. Over 6-12 months of training you will gain communication and interpersonal skills, as well as the ability to use a range of business software and technologies. The course also covers: customer service, teamwork, and problem solving. Enquire now for entry requirements, graduation outcomes, and upcoming enrolment dates..

The FSK20119 Certificate II in Skills for Work and Vocational Pathways will bring your reading and maths skills to the level you need to get a job, or enrol in workplace training. Over 6 months of study you will be working on your reading, writing and oral communication skills, learning to use digital technologies, and carrying out a range of calculations and measurements. Enquire now for the full list of study units, elective choices, and enrolment dates near you..

The BSB10120 Certificate I in Workplace Skills will help you get your very first job in the Australian workforce. This nationally recognised qualification focuses on business resources, communication skills, and work readiness. Competencies include: establishing your work and career goals, assessing your own skills, preparing a portfolio and resume, using business resources, operating digital devices, communicating in the workplace, engaging with customers, and much more. Enquire now for the list of study units, workforce outcomes, and course openings near you..

Get your RSA certificate online or face-to-face with a Registered Training Provider (RTO) today by enrolling in the SITHFAB021 Provide responsible service of alcohol. This hands-on short course is mandatory for hospitality employees who work on licensed premises in Australia. The course covers: impacts of alcohol consumption on the human body, alcohol and the community, serving standard drink sizes, identifying intoxicated customers, refusing service, underage patrons, harm minimisation, and much more. Enquire now for the full list of training providers in your area that deliver the mandatory RSA course. PLEASE NOTE: the RSA course is different in some Australian states and territories. Contact your training provider before enrolling to ensure you have selected the correct course for your location..

The nationally recognised short-course SITXFSA005 Use Hygienic Practices for Food Safety is often referred to as ‘Hygiene for Food Handlers’ and is the industry standard for restaurant, cafe, and bistro workers in Australia. The course covers: identifying food hazards and preventing food contamination, following critical work procedures, cleaning and sanitising food handling areas correctly, maintaining personal hygiene and infection controls. Enquire now for entry requirements, food handling competencies, and upcoming enrolment dates in your area..

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who may be at risk of or are already experiencing harm from gambling. Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos. The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry..