About SWC Training

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

A Certificate IV in Allied Health Assistance HLT43015 is for students wanting a career delivering therapeutic support to allied health professionals. This certificate gives students hands-on skills to recognise healthy body systems, confirm physical health status, and support people with chronic diseases and dementia. The Certificate IV in Allied Health Assistance HLT43015 is a nationally recognised training qualification and part of the official Health Training Package..

A Certificate IV in Health Administration is suitable for individuals who work in a senior operational role or lead a team in health administration. Students will learn how to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology. Students will also gain leaderships skills in managing teams, human resources and recruitment..

Get a job in pharmacy at a hospital or community health clinic with the HLT47115 Certificate IV in Hospital/Health Services Pharmacy Support. This nationally recognised certificate will teach you how to support a qualified pharmacist dispensing, compounding, and labelling a range of prescription medications. The course also delivers a range of team leadership, communication and supervisory skills. Enquire now for the list of entry requirements, graduation outcomes, and enrolment centres near you..

A Certificate III in Customer Engagement is the course for students seeking careers as Customer Service Representatives, Call Centre Operators or Sales Consultants. Students gain skills in dealing with customer complaints, customer service excellence, electronic communication, time management and teamwork. .

A Certificate IV in Customer Engagement is suitable for managers and supervisors who have or desire an active role in implementing continuous improvement processes and managing customer service. Students will learn how to implement customer service standards and strategies, develop individuals and teams as well as working effectively in customer engagement..

The Certificate III in Cleaning Operations is for commercial cleaners and domestic staff wanting the latest in cleaning techniques, chemical safety, and industrial equipment. You’ll be learning the finer arts of cleaning window coverings, glass surfaces, wet areas, furniture and fittings, as well as preparing rooms for residents and guests. And you’ll graduate equipped to clean a range of public venues, food-service, and community premises that require strict infection controls and building security. Enquire now for a full list of units and enrolment requirements..

Ever thought about opening your own commercial cleaning business? This course is definitely for you! The Certificate IV in Cleaning Management delivers the skills you need to run a modern cleaning business that uses the latest cleaning techniques, chemicals, and equipment. By graduation you’ll know exactly how to schedule and monitor cleaning tasks, manage your team of cleaners, implement and monitor strict infection controls, and maintain the security and privacy of your clients’ premises. Enquire now a full course list and enrolment opportunities..

Get a job at a commercial laundry with the Certificate III in Laundry Operations (MST30619). This nationally recognised qualification covers all aspects of workplace safety, infection controls, chemical use and quality standards, then teaches you how to use a full range of laundry equipment. Skills include: controlling wash operations, linen rewash, drying and laundry finishing — as well as operating boilers and batch washers. Enquire now for the list of study units, graduation competencies, and enrolment centres near you..

Work in health and community services implementing infection controls with the Certificate III in Sterilisation Services (HLT37015). This is a nationally recognised qualification delivered online over 12 months. The course covers: cleaning and disinfecting reusable medical devices, using chemicals, sterilising loads, and managing sterilised stock. Enquire now for the full list of study units and the steps to enrolment..

The HLT47515 Certificate IV in Operating Theatre Technical Support qualifies you for work as an operating theatre technician. It’s a nationally recognised training course that takes 9-12 to complete. The course teaches you how to maintain operating theatre equipment and support patients in the recovery room — you’ll graduate ready for work in the Australian health system. Enquire now for the list of study units and upcoming training dates..

The HLT47015 Certificate IV in Sterilisation Services will teach you how to supervise the cleaning and sterilisation of Australian health clinics, hospitals, and nursing facilities. The course covers all aspects of cleaning, disinfection, and sterilisation processes — as well as team leadership and supervision. Enquire now for the full list of study units, electives, and entry dates..

A Certificate IV in Leadership and Management is perfect for students wanting to advance their people management skills and progress into a leadership role. Students will learn how to determine individual and team development needs and to facilitate the development of a workgroup..

The HLT33215 Certificate III in Health Support Services is for auxiliary staff working at hospitals and health centres. This nationally recognised qualification is hands-on and you’ll graduate job-ready for work in cleaning, laundry, or food services (depending on your chosen electives). The course covers: infection controls, working safely in health services, manual handling and lifting techniques, workplace diversity, communication — as well as technical skills in your specialisation. Enquire now for the list of study units, elective choices, and enrolment centres..

The Certificate III in Hospitality is perfect for students wanting to work at restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. Students will gain skills essential to the hospitality industry including workplace hygiene and food safety, customer service and providing advice to visitors and diners..

The Certificate IV in Hospitality (SIT40416) is perfect for students working in supervisory roles at contemporary hospitality venues. You’ll gain core skills in customer service, venue hygiene, and team leadership while honing industry specific knowledge in your own interest area: food and beverage, gaming, events, service excellence, or housekeeping. Enquire now for a course outline and elective choices..