About Vocational Training Services

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates..

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates..

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, computer operations and ICT, stock and cellar operations, security, office skills, and more. Enquire now for the full list of study units, elective choices (and their availability), and training providers who offer this qualification..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

Do you work in hospitality food and beverage and need the skills to maintain the organisation’s food safety program? The SITSS00069 Food Safety Supervision Skill Set is a nationally recognised mini-course that will teach you how to keep food safe for human consumption during preparation, storage, display, and service. You’ll also learn safe food handling practices that comply with the Australia New Zealand Food Standards Code. The course also covers: food disposal, single use items, temperature controlled food, critical control points, non-conforming practices, and more. Enquire now for the full list of entry requirements, food safety supervisor career outcomes, and upcoming enrolment opportunities near you..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

Become a trade cook with the SIT30821 Certificate III in Commercial Cookery. This nationally recognised qualification will teach you how to safely prepare and cook a range of contemporary dishes including meats and poultry, seafoods, fruit and vegetables, cakes and breads, desserts, soups, and sauces. Even better you’ll learn how to work efficiently in the back-of-house and can specialise in either contemporary cooking and catering or Asian cookery. Enquire now for the list of study units, specialisation electives (and their availability) as well as training providers near you who offer this qualification..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..

If you’re considering a career as a professional chef or want to work as a cook or kitchen hand right now, you can’t go wrong with the SIT20421 Certificate II in Cookery. This nationally recognised qualification introduces you to the the commercial kitchen workplace and teaches you how to prepare dishes to commercial standard. The course covers: using food prep equipment, hygiene for food handlers, perishable stock control, communicating with kitchen staff, kitchen safety. Choose electives that support your career growth: cooking and catering, Asian cookery, patisserie, customer service. Enquire now for the full list of study units, food industry career outcomes, and upcoming course openings in your area..

The Certificate I in Leadership (52773WA) upskills you for manger and supervisor roles in the workplace or community. Grab this nationally recognised qualification over 6 months of part-time study. The course builds self-awareness, communication, and problem solving — as well as improving your computing skills and use of business technologies. Graduate a more confident leader and ready to take on your next team project. Enquire now for information about enrolment and subsidised training..

Take the next step toward a manger or supervisor role with the Certificate II in Leadership (52774WA). It’s a nationally recognised qualification that develops your self-awareness, communication, and team leadership skills. Over 6 months you’ll be learning how to organise your daily work tasks, keep people safe in the workplace, maintain emergency equipment, and promote a socially diverse environment. Graduate ready to lead your next group assignment. Enquire now for career outcomes and the list of study units..

The BSB20120 Certificate II in Workplace Skills delivers the skills and confidence you need to get your first job, or re-enter the workforce after an extended break. Over 6-12 months of training you will gain communication and interpersonal skills, as well as the ability to use a range of business software and technologies. The course also covers: customer service, teamwork, and problem solving. Enquire now for entry requirements, graduation outcomes, and upcoming enrolment dates..

The BSBSS00095 Cross-Sector Infection Control Skill Set is a nationally recognised short course for business, sales, and admin workers who need the skills to minimise the risk of infection in the workplace. The course will teach you how to identify infection related hazards in your work area, then take steps to minimise and control the risk. Competencies include: cleaning and sanitising work areas, personal hygiene, using masks and PPE, hand-washing and social distancing, COVID-19 controls. You’ll also learn to respond to non-compliance incidents and submit the correct reports. Enquire now for the full list of WHS competencies and the next available training dates..