About Work Skills

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

Become a trade cook with the SIT30821 Certificate III in Commercial Cookery. This nationally recognised qualification will teach you how to safely prepare and cook a range of contemporary dishes including meats and poultry, seafoods, fruit and vegetables, cakes and breads, desserts, soups, and sauces. Even better you’ll learn how to work efficiently in the back-of-house and can specialise in either contemporary cooking and catering or Asian cookery. Enquire now for the list of study units, specialisation electives (and their availability) as well as training providers near you who offer this qualification..

Specialise in wheels, steering, suspension, and brakes with the AUR32518 Certificate III in Automotive Underbody Technology. This nationally recognised course is the training requirement of the trade apprenticeship in underbody technology and requires 4 years of study under a qualified tradesperson. The course covers: light vehicle wheels and tyres, drive shafts, clutch systems, hydraulic braking, electrical circuits, suspension and exhaust systems. Enquire now for enrolment and funding availability..

Become a licensed panel beater with the AUR32120 Certificate III in Automotive Body Repair Technology. This nationally recognised course is the training requirement of the trade apprenticeship in panel beating and requires 4 years of study under a qualified tradesperson. The course covers: assessing vehicle damage and determining repairs, replacing vehicle panels and componentry, repairing structural and alignment damage, rust prevention. The course also teaches a range of welding and thermal cutting procedures. Enquire now for the entry requirements and available training centres..

The AUR31120 Certificate III in Heavy Commercial Vehicle Mechanical Technology is part of a trade apprenticeship for heavy vehicle diesel mechanics. Over 4 years (working under a qualified tradesperson) you will learn how to inspect and service diesel engines — as well as diagnose and repair fuel injection, air braking, cooling, suspension and steering systems. The course also covers emission control systems, tubes and tyres, final drive assemblies, workplace safety. Graduate as a licensed tradesperson. Enquire now for the list of study units and training centres..

Learn to sell vehicles, spare parts, and services with the AUR31020 Certificate III in Automotive Sales. It’s a nationally recognised qualification that delivers the real-world skills you need to work and succeed in an automotive workshop and sales floor. This course covers workplace safety, customer service and complaints, processing sales, communication, stock control and warehousing. Enquire now for the course outline, training dates, and information about how to enrol..

Learn how to service and repair cars and other light vehicles with the AUR30620 Certificate III in Light Vehicle Mechanical Technology. This nationally recognised training course delivers a full range of technical skills including mechanical inspections, testing, fault diagnosis, repair work, servicing, battery charging, and part replacement. You’ll also gain essential knowledge of WHS, environmental safety, and sustainability in the automotive industry. Enquire now for the full list of study units, entry requirements, and opportunities for enrolment..

Get the skills you need to diagnose and repair motor vehicle electrical faults with the AUR30320 Certificate III in Automotive Electrical Technology. This nationally recognised qualification prepares you for safe work in the automotive industry and delivers a full range of technical skills in the auto-electrical trade. The course covers: using electrical test equipment, testing and repairing basic electrical circuits, soldering wiring and circuits, installing vehicle lighting and wiring systems, repairing harnesses and looms, diagnosing and repairing different vehicle systems (charging, starting, ignition, instruments), and much more. Enquire now for the list of entry requirements, graduation outcomes, and enrolment centres near you..

Get a hands-on role at a tyre retail and service outlet with the AUR21920 Certificate II in Automotive Tyre Servicing Technology. This nationally recognised qualification will teach you how to work safely in the automotive industry — selecting, fitting and selling a range of vehicle tyres. You’ll gain hands-on fitting and wheel service skills and have the opportunity to specialise in the following areas: light vehicle tyres, heavy vehicle tyres, agricultural tyres, or earthmoving tyres. Enquire now for the list of entry requirements, graduation outcomes, and enrolment centres near you..

The AUR20420 Certificate II in Automotive Electrical Technology is a pathway to a career as an auto-electrician. This nationally recognised training course delivers real-world skills in the automotive industry and you’ll graduate knowing how to work safely in an auto-electrical workshop, solder electrical wiring and circuits, install vehicle lighting and wiring systems, test and repair electrical circuits and batteries. Enquire now to find out how this course could lead to an apprenticeship and your eligibility for enrolment and subsidised training..

The AUR20220 Certificate II in Automotive Air Conditioning Technology is the qualification you need to obtain your automotive air conditioning licence. Completed on-campus, you’ll learn how to diagnose, service, and repair air conditioning and HVAC systems. Graduate and apply for your 'AAC02 - Refrigerant handling licence - qualified persons' with the Australian Refrigeration Council. Enquire now for a list of training centres, starting dates, and elective choices..

The CUA31020 Certificate III in Screen and Media is a great way to get started in the film, television, and media industry in Australia. This nationally recognised qualification delivers the hands-on skills and knowledge you need to create digital content and work on a production team. The course covers: working effectively in the creative arts, critical thinking and teamwork, on-the-job safety protocols, preparing video and photo assets, creating visual design components, operating production equipment, installing and operating lighting and sound broadcasting gear. This course also has scope to obtain WHS licences enabling you to work at heights and install stage/event lighting, sets, and marquees. Enquire now for the list of study units, elective choices (and their availability), plus enrolment centres near you..

A AUR20920 Certificate II in Automotive Body Repair Technology will prepare you for a range of roles in the vehicle service or repair industry. This course offers an introduction to this field of work and can get you ready to apply for an automotive or mechanic apprenticeship or for a role as a trade assistant. You’ll learn the practical skills you need to perform service operations on both light and heavy vehicles. The AUR20920 Certificate II in Automotive Body Repair Technology includes a range of hands-on units. Course delivery will vary depending on your provider, but you might cover topics including identifying basic automotive faults, inspecting and servicing batteries and engines, and servicing braking, cooling, steering and suspension systems. Enquire now for a full list of study units, entry requirements and start dates..

A AUR32420 Certificate III in Automotive Refinishing Technology will set you up for a career painting and maintaining the surfaces of vehicles and industrial machinery. If you’re interested in a career as a vehicle refinishing technician, this course will give you the skills you need. You’ll learn to paint, refinish and repair painted surfaces on a range of automotive vehicles and non-automotive machinery. The AUR32420 Certificate III in Automotive Refinishing Technology is a practical qualification with hands-on training in a range of trade techniques. Course delivery will vary depending on your provider, but you might cover topics including inspecting vehicle paint and recommending repair procedures, applying basic colour matching techniques and repairing thermoplastic body panels. Enquire now for a full list of study units, entry requirements and start dates..

The BSB40120 Certificate IV in Business (Leadership) will help you develop confidence as a team leader and demonstrate strong leadership in the workplace. You will learn how to lead difficult conversations, articulate and present your ideas, make presentations, mentor and develop your team members, and manage your own professional development. Enquire now for the list of entry requirements, study unit choices, and upcoming enrolment dates..

The BSB40120 Certificate IV in Business (Operations) is perfect for small business owners or managers who need hands-on operational skills in all facets of the business. This nationally recognised qualification covers: business planning, recruitment and onboarding, marketing and sales, customer service, risk management and governance, policy development, supplier negotiation, social media and the organisation’s website. Enquire now for the full list of study unit choices, graduation outcomes, and enrolment centres near you..

Want to become a vehicle underbody repair technician? Try the AUR21220 Certificate II in Automotive Underbody Technology (General Underbody Repair). This nationally recognised qualification will teach you how to inspect and repair vehicle braking systems, steering systems, suspension systems, and exhaust systems. The course also covers: workshop safety, fault diagnosis and troubleshooting, using standard tools, and environmental sustainability. Enquire now for the full list of study units, career outcomes, and enrolment centres near you..

If you’re considering a career as a professional chef or want to work as a cook or kitchen hand right now, you can’t go wrong with the SIT20421 Certificate II in Cookery. This nationally recognised qualification introduces you to the the commercial kitchen workplace and teaches you how to prepare dishes to commercial standard. The course covers: using food prep equipment, hygiene for food handlers, perishable stock control, communicating with kitchen staff, kitchen safety. Choose electives that support your career growth: cooking and catering, Asian cookery, patisserie, customer service. Enquire now for the full list of study units, food industry career outcomes, and upcoming course openings in your area..

Get a job as a commercial cook with the SIT30921 Certificate III in Catering. This nationally recognised qualification is perfect if you want to cook in catering outlets and bistros at public hospitals and aged care facilities — or even start your own mobile catering business. Competencies include: using food prep equipment, cooking and preparing simple dishes, cleaning kitchen premises and equipment, receiving and storing perishable stock, maintaining food safety, planning and costing out recipes. Enquire now for entry requirements, commercial catering career outcomes, and training providers near you that offer this qualification..