A Certificate IV in Business (Administration) is a great way to advance your career in this busy industry. Whether you want to work as an administration officer at a large company or as an office assistant for a small organisation, this course can give you the skills you need. It could also help you move into a supervisory role such as an office manager. The Certificate IV in Business (Administration) will develop your skills with a range of administrative duties and expand your knowledge of modern business practices.

The Certificate IV in Business (Administration) addresses a range of topics to prepare you for work in a range of administrative roles. You’ll learn about business writing, digital technologies, workplace information systems and spreadsheets. This course covers business compliance and explores various business communication strategies. You’ll also look at workplace health and safety and project work.

A Certificate IV in Business (Administration) is a great qualification if you’re interested in the following careers:

Administration Officer

An Administration Officer carries out a range of office tasks for a business or organisation. You might deal with clients by answering phone calls or greeting customers as they arrive. Administration Officers also perform key administrative duties such as filing, preparing paperwork and typing out correspondence. You might schedule appointments for clients and colleagues and provide general administrative assistance to co-workers.

Office Assistant

An Office Assistant performs a range of administrative tasks in an office or business environment. You might work on the front desk or be employed in an administrative department. Office Assistants deal with client enquiries, answer phone calls and respond to email correspondence. You might also provide administrative assistance to colleagues such as filing or typing.

Office Manager

An Office Manager supervises a team of staff working in an administrative department. You’ll oversee all office operations and ensure office systems are working effectively. Office Managers make sure their team’s work is completed on time and that it complies with relevant legislation. You’ll train new staff and deal with any administrative problems that arise.

Higher education pathways

A Certificate IV in Business (Administration) will develop your skills and advance your career in the business sector. You may choose to specialise your skills with a Certificate IV in Accounting and Bookkeeping or a Certificate IV in Entrepreneurship and New Business. You could also consider furthering your studies with a Diploma of Business or a Diploma of Leadership and Management.

If you want to take your studies further you could enrol in a university degree such as a Bachelor of Business or a Bachelor of Business Administration. A university qualification can boost your business skills and allow you to take on a position with more responsibility. You may be able to use a Certificate IV in Business (Administration) as a pathway to these courses.

Getting started

If you’re planning to enrol in a Certificate IV in Business (Administration), make sure you gather information from a range of course providers. Providers often vary in the way they deliver their programs, so you’ll need to find out about the duration of the course, the costs involved, any prerequisites and the content the course will cover. Once you have all the information you can compare details and find the right course for your needs.

Written by Jodie Magrath
Jodie Magrath
Jodie is a freelance writer with a background in communication and journalism. She’s spent almost 20 years working in roles such as Special Projects Writer and Publications Officer.